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Futon Company
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Excellent
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What our customers are saying
Staff members in Leeds are all very helpful. We called in Leeds branch, last weekend. We were assisted by Chelz, who has excellent customer service skills. We were also very impressed with the layout of the store and Quality of product range. We bought two storage boxes, this time. Can recommend this...
2 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
Second futon I bought from the shop. Best investment ever. When this new one ends up worn out , I’ll come to get my third one. It’s the most comfortable bed I’ve ever tried.
23 April 2026
Really helpful and understanding of why I returned a damaged item. The refund had been received. The staff were polite, diplomatic and friendly. Definitely will return.
21 April 2026
All very straightforward. Placed an order online with a request to collect in person from my local shop, then a matter of waiting for the confirmation that the order was ready.
16 April 2026
Excellent packaging keeping bed components safe. All the screws and plugs were accounted for .Visual instructions easily follow able. Less than an afternoon to construct.
Delivery people were pleasant, quick and amenable. A brilliant purchase all round !!
13 April 2026
Adam in your Solihull shop saved the day. He was so helpful with all our questions and doubts and demonstrated so well the many features of your excellent range. We bought a sofa bed and much more. We left with a smile and with plans of returning.
He was patient and really did understand what we were...
8 April 2026
We ordered the Oke - 3 Seater Sofa Bed Solid Oak, and it is excellent quality. The delivery was fast and handled brilliantly by two young men to the room of our choosing. Assembly was a breeze with the provided instructions and this thing is absolutely solid, with an extremely comfortable futon on top,...
4 April 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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