Here at the Futon Company, we do not have the conventional Head Office based Customer Services Department, instead our logical, cost-effective and efficient Customer Services system is run by our 21 fully trained Store Managers.
Between them they have spent nearly two hundred years with the company, so they know our products inside out and will be able to assist with any questions.
With direct access to the Directors of the business our 21 Store Managers, are in the best position to make a recommendation to pass up for approval before taking action. Over the 35 years we have been trading, this system seems to have suited our customers best, so we have stuck with it. And of course our stores are open seven days a week (apart from Christmas and Easter).
You can view our store opening hours and contact details below.