Here at the Futon Company, we do not have the conventional Head Office based Customer Services Department, instead our logical, cost-effective and efficient Customer Services system is run by our 21 fully trained Store Managers.
Between them they have spent nearly two hundred years with the company, so they know our products inside out and will be able to assist with any questions.
With direct access to the Directors of the business our 21 Store Managers, are in the best position to make a recommendation to pass up for approval before taking action. Over the 35 years we have been trading, this system seems to have suited our customers best, so we have stuck with it. And of course our stores are open seven days a week (apart from Christmas and Easter).
You can view our store opening hours and contact details below.

Battersea (London) - 100 Battersea Rise, London , Greater London, SW11 1EJ

Brighton - 51-52 Preston Street, Brighton , BN1 2HP

Bristol - 41 Park Street, Bristol , BS1 5NL

Cambridge - 16-18 Regent Street, Cambridge, CB2 1DP

Chelmsford - 37 Moulsham Street, Chelmsford, CM2 0HY

Chester - Unit 1A Sumner House, Delamere Street, Chester, CH1 4DS

Chiswick (London) - 102 Chiswick High Road, London, Greater London, W4 1SH
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Edinburgh - 140 Lothian Road, Edinburgh, EH3  9BG

Exeter - 173 Fore Street, Exeter, EX4 3AX
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Finchley Road (London) - 147 Finchley Road, London, NW3 6JH
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Guildford - 71-73 Woodbridge Road, Guildford, GU1 4QH

Kingston-upon-Thames (London) - 60-62 Old London Road, London, KT2 6QA

Manchester - 269-271 Deansgate, Manchester, M3 4EW

Muswell Hill (London) - 59 Muswell Hill Broadway, London, N10 3HA
Nottingham - 47 Derby Road, Nottingham, NG1 5AD

Norwich - 23-23A St Giles Street, Norwich, NR2 1JL
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Oxford - Hythe Bridge Street, Oxford, OX1 2EW
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Plymouth - 80 Cornwall Street, Plymouth, PL1 1LR
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Tottenham Court Road (London) - 169 Tottenham Court Road, London, W1T 7NP
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Tunbridge Wells - 8-12 The Pantiles, Tunbridge Wells, TN2 5TN

York - 11-13 Clifford Street, York, YO1 9RG