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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
Sales staff were friendly and helpful…
Sales staff were friendly and helpful in the shop, although the bed was bought on line, and the people who delivered it were friendly and cooperative. All in all a good around experience.
5 October 2026
5 star human customer service…
The best point to make is had a bit of damage to product but thank goodness you are one of the few companies that has a phone # to speak to a human being!!!! 5stars for that!!! Problem solved immediately and replacement shelf replaced!! Fantastic service!! No having to speak to an ai chat for hrs to solve problem!!
3 October 2026
Quality item that looks as described online and delivery process was excellent
It was easy to order online, communication was excellent throughout the delivery process. Item was relatively easy to build for two people. It looks nice in our hallway and feels more robust than some other flat pack furniture.
1 October 2026
Quality chairs
Quality chairs, comfortable. Quite pricey but the gentle swivel is good for dining table. Delivery on time. Installation straight forward. Very pleased.
30 September 2026
Great customer service
Just bought a new bed and side tables, they're great quality and were easy assemble. We had to change the delivery date and were able to call, speak to human and reschedule quickly and easily. The delivery guys called ahead and arrived exactly as scheduled. We really appreciated the professional, high standard of service throughout. Thanks
25 September 2026
The 5 stars was for the product which…
The 5 stars was for the product which is a good little side/corner table although not as stable on a carpeted floor. Delivery was on time. However the assistant in the shop was constantly on her phone when I looked around. When I went back to order the table there was barely a smile and only the essential conversation. She really gave the impression she didn’t want to be there……
25 September 2026
Futon store London
Visited London to purchase futon mattress & cover , shop assistant very helpful. Pleased with my choice and product a nice quality.
Delivery driver was helpful and placed my items in the upstairs room.
Disappointed that there was a delivery charge of£35 for items costing over £450
13 September 2026
Fantastic company..Great product..Great…
Fantastic company..Great product..Great delivery ..Lovely people to deal with..My futon is beautiful great quality and beautiful oak.We were able to build in 2 hours..Can't praise this company enough..Will definitely buy from this company again..5 star all the way...
13 September 2026
Top notch quality furniture made from…
Top notch quality furniture made from such sustainable sources and really practical yet stylish designs! Delivery caam reasonably quickly and was a breeze to assemble with just standard hand tools (pliers and a screwdriver).
11 September 2026
Efficient friendly company
Efficient friendly company. I loved their pyjamas of two or three years ago. Then discontinued but they bent over backwards to find more pairs in stock. Speedy delivery. What more would you want from a company. Just ordered a paradise cotton robe. Beautiful. ????
9 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.