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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
The Tunbridge Wells store is brilliant!
The Tunbridge Wells store is brilliant! always beautifully arranged, and the team very friendly and welcoming and knowledgeable, especially the manager, she's been here for years. I always bring friends and family when they are visiting, and there are always new things to see. !
14 October 2026
Excellent help advice and warm…
Excellent help advice and warm professionalism from Shop staff, in the purchase of 6 sale bargain, well made , comfortable, dining chairs.
Delivery was relatively prompt & notice of time slot updated in a timely manner.
Chairs were sturdily packaged in cardboard & paper , so no damage to chairs in transit.
Finally, they look great ,are comfortable and now much admired .
30 September 2026
Great customer service
Just bought a new bed and side tables, they're great quality and were easy assemble. We had to change the delivery date and were able to call, speak to human and reschedule quickly and easily. The delivery guys called ahead and arrived exactly as scheduled. We really appreciated the professional, high standard of service throughout. Thanks
25 September 2026
Collecting from a store
I have ordered x 2 from Futon now (baskets) and collected them from the store. All very convenient and no problems at all. Obviously there is also an opportunity to see other Futon products when in the shop.
21 September 2026
Cristina
I had an excellent experience visiting Futon Company. The customer service was friendly and helpful, and the clear information provided about the products made it easier to understand the options available. Their emails are also informative and offer useful guidance about the products. Thank you for the excellent service!
18 September 2026
Ladder shelves with cabinet
Lovely shelves exactly what I was looking for. Delivery was quick and at specified time. Product easy to assemble, took me about 30 minutes in total.
13 September 2026
Easy company to deal with
Easy company to deal with. Super customer service too. I was puzzled at one of the assembly instructions so called my local store for assistance - they were a great help.
13 September 2026
Superb customer service
Superb customer service. Sales advisors gave warm welcome & were very helpful.
Great range of products with high end quality.
Lovely modern spacious store.
6 September 2026
Great in-person shopping experience.
Personal shopping at Futon Company was a pleasure. Riikka in particular was very helpful, knowledgeable and went out of their way to answer all my questions with patience and professionalism. Their efforts alone would give me confidence to recommend Futon Co. to friends and family.
4 September 2026
Comfy and Practical
Bought a navy futon with the foldable wooden "bench" under it. Been using it for a couple of weeks now its super useful as a bed when people stay over and as a spare comfy chair when no one is. The cats also love it ????
1 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.