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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
The Tunbridge Wells store is brilliant!
The Tunbridge Wells store is brilliant! always beautifully arranged, and the team very friendly and welcoming and knowledgeable, especially the manager, she's been here for years. I always bring friends and family when they are visiting, and there are always new things to see. !
14 October 2026
Quality item that looks as described online and delivery process was excellent
It was easy to order online, communication was excellent throughout the delivery process. Item was relatively easy to build for two people. It looks nice in our hallway and feels more robust than some other flat pack furniture.
1 October 2026
Excellent help advice and warm…
Excellent help advice and warm professionalism from Shop staff, in the purchase of 6 sale bargain, well made , comfortable, dining chairs.
Delivery was relatively prompt & notice of time slot updated in a timely manner.
Chairs were sturdily packaged in cardboard & paper , so no damage to chairs in transit.
Finally, they look great ,are comfortable and now much admired .
30 September 2026
Impressive
Lovely piece of furniture ( ladder shelf unit). Ordering was easy and delivery very quick. Item was well packaged and arrived undamaged. Assembly instructions were clear and straightforward and the finished article is sturdy. I would certainly recommend this company
28 September 2026
Overall very good
Very helpful, good communication, flexible delivery to accommodate our situation. Excellent products, we managed to assemble it, but some instructions are not very easy to follow,
28 September 2026
Perfect Size
Found what we wanted, a clothes and shoe rack storage that was small enough for our hallway. It is perfect. It's oak, lovely colour and ideal size for our space. Delivery was quick and I was informed all the way from ordering to delivery.
18 September 2026
Discovered their store in Leeds
Discovered their store in Leeds. Really helpful staff who suggested items that would suit my needs. Went straight home and ordered 2 bedside tables & various storage units. Good delivery communication. Items arrived well packaged. Really pleased with all the items I ordered. In all it was a very positive experience and I would purchase from them again.
17 September 2026
Oak Loop Futon…
Ordered the Oak Loop Futon as a guest bed after an excellent customer service experience given by Annabel in the Exeter store. Hoping she got some recognition for the sale, as unable to put the order on in store using PayPal. Also excellent after service when we picked it up. The Futon is very well made, using good quality materials. Happy with my purchase. Thanks ????
13 September 2026
Ladder shelves with cabinet
Lovely shelves exactly what I was looking for. Delivery was quick and at specified time. Product easy to assemble, took me about 30 minutes in total.
13 September 2026
Excellent customer service at the store…
Excellent customer service at the store in Leeds following an error in availability of the ordered product. The staff mber did all she could and solved the problem
2 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.