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Futon Company
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Excellent
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What our customers are saying
Always dazzled by the quality and elegance of Futon company furniture. Hard to look anywhere else now that I know they're there! Easy to assemble, hard wearing, thoughtfully made and beautiful with excellent service and delivery.
26 May 2026
Mohamed was truly kind, ultra service orientated and professional. It's a joy to visit the shop, not only for the wonderful, useful items and gifts but for the atmosphere created by the friendliness of Mohamed and the staff.
21 May 2026
Good experience from telephone advice on what was available to meet my needs to efficient delivery of good quality replacement bedding and covers. Further helped by a sale reduction.
15 May 2026
Excellent in store & over the phone service by professional and courteous staff. The day bed arrived on schedule, well packaged and all parts enclosed. I was able to put it up myself in 20 minutes. Looks lovely in the room.
A very satisfied customer - thank you
14 May 2026
Love the products with extensive range of colours to choose from. Excellent customer service from informed staff at both the Chiswick and Tottenham Court Road branches. Delivery very timely. Futon so comfy and the side tables are lovely.
13 May 2026
Ordered online. Prompt responses.
Updated delivery information. Kept in the picture. Polite driver.
Looks good. Perfectly adequate for what we need. Value for money.
29 April 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026
Saw the stool in store in York.
Ordered on line with no difficulty and arrived swiftly.
Nice step stool. Very stable. Ideal for reaching the back of the top shelf.
24 April 2026
Rosie in the Guildford store was very helpful in making our decision on which futon sofabed to buy - frame, futon, cover etc.
Delivery was quick and self assembly was good - after we studied the instructions several times!
The comfy futon really is comfy and the sofabed looks fabulous. Highly recommended...
20 April 2026
Great products and service.
Easy to assemble. Packaging recyclable.
After a few months of using still looking as good as new. Great way to fit out a wardrobe.
25 February 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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