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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
Worth saying at the beginning that not…
Worth saying at the beginning that not only was I not looking for a futon, but I never wanted one! However the whole experience was excellent from start to finish. The quality of furniture to choose from exceeded expectations. Service both pre & post sale was as very good. Highly recommended.
10 October 2026
Excellent Customer Service.
I have been shopping in your Muswell Hill store for at least 18mths and I have always been served by Muriel who is always friendly and knowledgeable about the merchandise. She engages in conversation and makes customers feel welcome.
9 October 2026
What a lovely find in Reading
What a lovely find in Reading. Daughter bought me a tropical dressing gown for my stay in hospital, she said when I wear it is a hug from her. Had lots of compliments from patients & nurses. It is beautiful, in fact so gorgeous I am going to wear it N.Y.eve as a gown over black top & trousers.Have already purchased 2 different ones for my daughter's Christmas present. Hopefully I'll be back there next week. The staff are wonderful and so very helpful.
8 October 2026
I love the shop for the design and layout
I've bought three things now from the Futon Company - a single futon, a futon sofa and the latest - a bookcase. The shop is well laid out and Jonathan the manager is so helpful and is happy to go the extra mile to ensure his customers are happy!
1 October 2026
Great customer service
Just bought a new bed and side tables, they're great quality and were easy assemble. We had to change the delivery date and were able to call, speak to human and reschedule quickly and easily. The delivery guys called ahead and arrived exactly as scheduled. We really appreciated the professional, high standard of service throughout. Thanks
25 September 2026
Part nostalgia
It was part nostalgia. I loved the Futon company but thought it had left the high street. So pleased to see new shop opened. And my goodness the choice is amazing. I could buy everything but alas I haven’t got the room. I will definitely be buying my next bed there. I bought a lovely throw and jewellery box. I am so pleased with them.
16 September 2026
Oak Loop Futon…
Ordered the Oak Loop Futon as a guest bed after an excellent customer service experience given by Annabel in the Exeter store. Hoping she got some recognition for the sale, as unable to put the order on in store using PayPal. Also excellent after service when we picked it up. The Futon is very well made, using good quality materials. Happy with my purchase. Thanks ????
13 September 2026
Eye catching furniture
I recently had a garden room built and feel very lucky to have furnished it with furniture from the Futon Company. The highlight is the day bed - comfortable to sit on and delightful to snooze on! The in-store service was excellent. Delivery was smooth. Installation was easy. I had a slight issue with one damaged day bed slat but Futon Company replaced this within days. I would wholeheartedly recommend!
13 September 2026
Great
Great! received in person without issues. What I received was in great state, and the items themselves are exactly as expected. Made from solid wood, and wonderful for what I needed.
12 September 2026
Found a small piece of furniture
Found a small piece of furniture, perfect for the hallway. Item got delivered same day by a courier - I did not have the time to pick it up myself and did not want to wait for mail delivery.
I am very happy with the item and the ordering process. Thank you!
20 August 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.