Futon Company

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Futon Company

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What our customers are saying

Impressive customer service; in store and online. Bought a kingsize mattress, then requested a replacement to a double. Adam from the solihull branch fulfilled my request and got me a refund on the price difference and free delivery !
16 September 2026
Easy company to deal with. Super customer service too. I was puzzled at one of the assembly instructions so called my local store for assistance - they were a great help.
13 September 2026
I literally had no problems with the Futon Company. Online shop was clear , I ordered a ladder shelf , was kept in the loop as to when it was arriving. The driver was cheerful and helpful. It took my hubby about 20 minutes to put together and is now gracing my craft room .
4 September 2026
Extremely helpful staff in the shop, as always. We have bought furniture and smaller items over the last 20 years from the Oxford shop, when visiting friends in the area. Great service and quality of products
3 September 2026
Excellent customer service at the store in Leeds following an error in availability of the ordered product. The staff mber did all she could and solved the problem
2 September 2026
Polite, helpful and cheerful staff - always happy to help and point out new items. Well done. And i have made a number of repeat and follow-up purchases.
1 September 2026
My day bed was an inspired choice - it was on sale - and that tipped the balance, but so much better than a conventional bed sofa. It exudes class and quality. I use it primarily as a three quarter recliner, but it clearly will make a lovely spare bed (with a decent firm mattress). Admittedly it took...
29 August 2026
Beautiful oak shelves, very high quality finish and such a reasonable price! Had options to pick a delivery day and time that suited me. Would highly recommend!
21 August 2026
Great quality and design of items from this company. I have had a series of excellent bamboo furniture that is easy to assemble and stylish. Online ordering, there is a long gap to pickup in store so order ahead of when you need the items.
14 August 2026
I bought many items for my dining room and kitchen from the East Sheen branch of the Futon Company. The staff could not have been more helpful, especially Elsie, as I went back time after time before putting a big order in whilst I was having my house painted. I am delighted with the furniture. It...
12 June 2026