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Futon Company
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Excellent
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What our customers are saying
I recently visited the Futon Company’s Oxford branch and was genuinely impressed by the service. Vickie, who assisted me, was exceptional. She managed a busy and large store with remarkable efficiency, all while handling customer queries, giving thoughtful suggestions on what items might go well together,...
22 September 2025
Lovely piece of furniture, good price. I had problems with delivery but staff (particularly Roman) sorted for me and kept me informed. I would use the company again
20 September 2025
Excellent service, when I phoned to enquire about a cover for my futon. I got through to the Exeter shop, a lovely chap called Roger, explained the choice of covers available, cost, timeline for delivery, and then sent me a raft of lovely fabric samples to choose from. I chose the Olive fabric and I’m...
20 September 2025
I want to take a moment to give Danny the recognition he truly deserves after his incredible work assembling my furniture. Not only is he incredibly efficient and thorough in his work, his positive, bubbly personality really set the tone for the entire experience. He is not only skilled, but his positive,...
19 September 2025
The seller was very kind and concerned about my need. Afterwards she called me to check is everything was fine, because we were not sure the shelf fits. The delivery man was on time and kind as well. I recommend Futon Finchley road London
13 September 2025
Love this shop in Solihull it’s a hidden gem around the corner from the main shopping centre. Always great prices and lovely simple elegant furniture.
6 September 2025
Humans answer the phone.no musak. Once the phone was not answered but it was end of day and they got back to me with an email within hours (IE out of hours technically)offering to hear more about (a delivery potential snafu mostly me not understanding terms like dispatch etc). They are always reachable,...
3 September 2025
Overall the service was great, within the time frame informed, product arrive in excellent shape, easy to put together and looks great.
We will definitely consider Futon Company for other furniture renewals/replacements
26 August 2025
My order arrived well packed and timely. But more importantly, your customer service team were very helpful and efficient when I had to return 2items. They arranged the collection and responded to my queries very promptly.
Thank you
23 August 2025
Easy site to order from, lovely ladder bookshelf in real wood, had £20 off at time of purchase. Easy assembly took about an hour for one person, would have been quicker with two. Dispatched within a couple of days and tracked delivery with regular delivery times and two chances to change to another...
20 August 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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