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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
Sales staff were friendly and helpful…
Sales staff were friendly and helpful in the shop, although the bed was bought on line, and the people who delivered it were friendly and cooperative. All in all a good around experience.
5 October 2026
Quality item that looks as described online and delivery process was excellent
It was easy to order online, communication was excellent throughout the delivery process. Item was relatively easy to build for two people. It looks nice in our hallway and feels more robust than some other flat pack furniture.
1 October 2026
Superb customer service
Superb customer service. Sales advisors gave warm welcome & were very helpful.
Great range of products with high end quality.
Lovely modern spacious store.
6 September 2026
Absolutely delighted with my purchases
I happened to walk past Futon Company in Norwich after completing the Norwich 10K and spotted their sale. I popped in and was delighted to find exactly what I was looking for in terms of storage solutions!
The whole experience was excellent, from finding the perfect items to the seamless delivery process. Customer service was fantastic throughout, and I really appreciated the care and professionalism of the team.
I'm absolutely delighted with my purchases and would happily recommend Futon Company to anyone looking for stylish, practical furniture and great service.
6 September 2026
Very pleased ….
When I bought my stacking shelves the assistant let me leave the parcel at the shop ( I had been going to collect it later but it started raining) .
I later rang to arrange delivery, which I appreciated as I live 16 miles from Norwich.
A friend put my shelves together and I’m very pleased with them.
4 September 2026
I purchased two more bamboo large…
I purchased two more bamboo large folding wardrobe rails to help declutter a spare room, they are perfect for bedrooms and offices as they are portable and easy to set up and the bamboo looks fresh and natural.
4 September 2026
Super-nice store and staff, great product purchased
The store is always inviting and the staff very nice & helpful. We are very happy with our purchase of a footstool which has a table top in the lid. It arrived very quickly and in perfect condition.
4 September 2026
I literally had no problems with the…
I literally had no problems with the Futon Company. Online shop was clear , I ordered a ladder shelf , was kept in the loop as to when it was arriving. The driver was cheerful and helpful. It took my hubby about 20 minutes to put together and is now gracing my craft room .
4 September 2026
Excellent customer service at the store…
Excellent customer service at the store in Leeds following an error in availability of the ordered product. The staff mber did all she could and solved the problem
2 September 2026
The staff in the shop in York were very…helpful and explained all aspects of my purchase as well as suggesting additions
The staff in the shop in York were very helpful. I was able to compare the different woods and covers for the day bed I was interested in. I was also able well to lie on it and try it with the topper. I wouldn’t have bought it online. The shop and its staff were essential to my decision
30 August 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.