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Futon Company
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Futon Company
What our customers are saying
Exceptionally helpful & friendly young…
Exceptionally helpful & friendly young woman assistant at the Leeds branch - answered in shop questions etc & a follow up phone call. It is worth noting that she remembered my shop enquiry when I rang!
Clear communication from the company by e mail re my order.
Everything went very smoothly & will definitely use this shop again (& recommend to others).
28 October 2026
A quality product
A quality product, well made for a very reasonable price. Delivery was quick and on time. Assembly was something of a minor challenge but no great problem. Overall pleased with the service and the product. AR
26 October 2026
Great company and products
Ive bought twice from the Futon company in the last month. First was a sofa bed, second time was two tables in a special offer. Both times I found the products, price, packaging and delivery exceptional. The products look like they do in the photos regarding colour(sometimes not the case with websites) and the delivery times were more than reasonable and cost effect.
22 October 2026
Very experienced and personable shop…
Very experienced and personable shop staff who guided us in the purchase of our dining table. We are very pleased with the quality and look of the table.
21 October 2026
Fabulous store in Cambridge
Fabulous store in Cambridge, staff were so helpful and when the product was delivered it looked amazing! Great value and lovely quality!! Will definitely buy again soon.
16 October 2026
An Exceptional Experience at Futon ( purchased two drawers) Swiss Cottage – Outstanding Service from Mr Daniel!⭐️⭐️⭐️⭐️⭐️
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I had a truly wonderful experience at Futon Swiss Cottage, and I would particularly like to express my sincere appreciation for Mr Daniel, who provided exceptional customer service from start to finish.
Daniel was incredibly professional, knowledgeable, patient, and genuinely kind. His expertise and thoughtful advice made the entire purchasing process so easy and enjoyable. He took the time to understand my needs, answered my questions with confidence, and ensured that everything went smoothly. His friendly manner and attention to detail made me feel genuinely valued as a customer....
15 October 2026
Beautifully made furniture products at very competitive prices
Initial excellent customer service in the Ringwood store
Very impressed with the quality of your product range especially the sofa beds
Very good delivery service at a reasonable price
12 October 2026
I visited the Tottenham Court Road…
I visited the Tottenham Court Road store on Sunday the 11th of October.
Santiago was incredibly helpful and professional. He took the time to show me the different sofa futon options ( which I did not understand when I saw them online) and answer my questions.
Even with some technical issues with the computer, he remained patient and made sure I received a personalised quote link.
Thank you, Santiago, for your kindness and excellent customer service. It was truly appreciated!
11 October 2026
Worth saying at the beginning that not…
Worth saying at the beginning that not only was I not looking for a futon, but I never wanted one! However the whole experience was excellent from start to finish. The quality of furniture to choose from exceeded expectations. Service both pre & post sale was as very good. Highly recommended.
10 October 2026
Wide ladder shelf, great quality, easy to construct
I ordered the wide ladder shelf online for collection from Battersea store which was super easy. They have a ‘loading only’ parking space right outside. The store manager was super helpful and helped me get my package to the car. Great service.
On entering the store I wanted to browse for hours. So many nice things.
The ladder itself is excellent quality and was very easy to construct. I built it myself in around 20 mins.
5 October 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.