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Futon Company
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Futon Company
What our customers are saying
Excellent all round service and products
A very welcoming shop and helpful and friendly staff.
The quality of their products is second to none.
We had one part that had misaligned holes and Futon send a replacement part with ny questions and it arrived within 4 days.
Excellent service I wish other companies were like this.
23 October 2026
Joyful buying experience!
Have bought many items from your Brighton store this year - staff and products are first class, also the delivery company you use. Will be buying more as just moved into new flat in Bognor. Just wish you could have an assembly and disposal of packing unit available that your customers could pay extra for. Quite a few companies have that facility now.
21 October 2026
Beautifully made furniture products at very competitive prices
Initial excellent customer service in the Ringwood store
Very impressed with the quality of your product range especially the sofa beds
Very good delivery service at a reasonable price
12 October 2026
Good service
Actually, the overall experience was poor due to the complete incompetence of the deliver company. As soon as I contacted The Futon Company their response was superb. The staff went above snd beyond.
9 October 2026
Loved browsing in your shop in York…
Loved browsing in your shop in York where you had many items of quality reasonably priced and also sale items with good reductions. Didn’t buy anything but on returning home decided to browse your website.
Good site. Can view via room or kind of item such as lighting. Ordering was easy. Delivery very good, information about delivery times was spot on.
In all a very good experience and will buy again.
9 October 2026
Perfect service as before
Perfect service as before. Great shop, always look forward to getting something from the Bristol shop. Always lots of nice things to look at and friendly staff.
7 October 2026
Lovely Company with great products and staff.
Great company to deal with staffed by real people in the UK. Having placed an order online I had a slight issue with the product I received. Was helped over the phone to locate my nearest store which was Muswell Hill and establish if they had stock. On contacting the store directly the lovely lady was able to assist me with information on where to park and sourced the item I needed ready for when I arrived. Internet shoppings great but it so nice to be able to go in to a shop and actually look at things in real life, ended up making several additional purchases whilst I was there. Super helpful...
5 October 2026
Lovely staff in the Solihull store
Lovely staff in the Solihull store. Furniture was delivered within a few days, great quality and very easy to assemble. Throw, plant pot and lamp from the store has given the room the finishing touch.
3 October 2026
Neat dining table, bench and slim cabinet
I ordered online three items and they were delivered to my door within three working days. I have the bamboo console, extendable dining table with bench which was a perfect fit for my open plan flat. These were very straightforward to construct, heavier than expected and solid. Looks very smart and neat in my kitchen to lounge area. I also ordered a slim cabinet on wheels to use in the kitchen area. This took longer to construct. I use for some cleaning products and other items on the shelves to help keep my counter surfaces clear. Another solid piece on wheels that's easy to move around aand lookss...
30 September 2026
Excellent helpful friendly staff as…
Excellent helpful friendly staff as always in this shop , without pressure I have always left with a couple of lovely quality items …. Thank the staff from me YAZ Cornwall
30 June 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.