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Futon Company
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Futon Company
What our customers are saying
Excellent in design.quality, delivery and comfort.
I found this firm when brousing ‘futons’ on line and loved the website. I visited the shops in both York and Leeds and found everything just as good as it looked. Great quality, comfy and amazing original space saving designs. The staff in both stores were also really helpful. I ended up buying seating, shelves and coffee tables online and delivery was swift. And when it came to putting it together screw holes lined up making it easy, unlike some brands i could mention. Excellent in all respects and now much admired.
20 October 2026
Great experience
nice store, good staff, very helpful. Delivery excellent and I was kept well informed. Product looks great and is a great addition to the house. Perhaps some instructions as to how to fit the cover onto the futon mattress would help, but instructions to put the base together were easy to follow. On another note, this purchase is why there needs to be a high street. I wasn't shopping for a futon but saw the store whilst walking past and though it might be somewhere that I could use. Keep the stores open!!
16 October 2026
I visited the Tottenham Court Road…
I visited the Tottenham Court Road store on Sunday the 11th of October.
Santiago was incredibly helpful and professional. He took the time to show me the different sofa futon options ( which I did not understand when I saw them online) and answer my questions.
Even with some technical issues with the computer, he remained patient and made sure I received a personalised quote link.
Thank you, Santiago, for your kindness and excellent customer service. It was truly appreciated!
11 October 2026
The service in the shop in Manchester…
The service in the shop in Manchester was excellent.The sofa arrived on time and in good condition.
The delivery men were friendly and helpful.
The product is excellent and worth the money.
8 October 2026
Wide ladder shelf, great quality, easy to construct
I ordered the wide ladder shelf online for collection from Battersea store which was super easy. They have a ‘loading only’ parking space right outside. The store manager was super helpful and helped me get my package to the car. Great service.
On entering the store I wanted to browse for hours. So many nice things.
The ladder itself is excellent quality and was very easy to construct. I built it myself in around 20 mins.
5 October 2026
I was given great help by Vivien at the…
I was given great help by Vivien at the Sheffield store when trying to buy this day bed. It's really lovely. The quality is excellent. It was easy to fix the feet to it. The fabric is a gorgeous colour.
4 October 2026
Lovely staff in the Solihull store
Lovely staff in the Solihull store. Furniture was delivered within a few days, great quality and very easy to assemble. Throw, plant pot and lamp from the store has given the room the finishing touch.
3 October 2026
The 5 stars was for the product which…
The 5 stars was for the product which is a good little side/corner table although not as stable on a carpeted floor. Delivery was on time. However the assistant in the shop was constantly on her phone when I looked around. When I went back to order the table there was barely a smile and only the essential conversation. She really gave the impression she didn’t want to be there……
25 September 2026
Great quality products and customer service
Customer service in the Ringwood store is excellent, the staff are very knowledgeable on their products and put themselves out to explain all the facts about them.
The products themselves are of high quality and although not cheap are worth the expense.
17 September 2026
Great in-person shopping experience.
Personal shopping at Futon Company was a pleasure. Riikka in particular was very helpful, knowledgeable and went out of their way to answer all my questions with patience and professionalism. Their efforts alone would give me confidence to recommend Futon Co. to friends and family.
4 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.