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Futon Company
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Futon Company
What our customers are saying
Anna was incredibly helpful
Anna was incredibly helpful, understanding and thoughtful. She genuinely made my day by remembering an issue I’ve been experiencing repeatedly and taking such a proactive, hands-on approach to helping me resolve it. Her care and attention made me feel truly valued, and I’m very grateful for her support. Thank you, Anna!
12 October 2026
I visited the Tottenham Court Road…
I visited the Tottenham Court Road store on Sunday the 11th of October.
Santiago was incredibly helpful and professional. He took the time to show me the different sofa futon options ( which I did not understand when I saw them online) and answer my questions.
Even with some technical issues with the computer, he remained patient and made sure I received a personalised quote link.
Thank you, Santiago, for your kindness and excellent customer service. It was truly appreciated!
11 October 2026
Excellent Customer Service.
I have been shopping in your Muswell Hill store for at least 18mths and I have always been served by Muriel who is always friendly and knowledgeable about the merchandise. She engages in conversation and makes customers feel welcome.
9 October 2026
Perfect service as before
Perfect service as before. Great shop, always look forward to getting something from the Bristol shop. Always lots of nice things to look at and friendly staff.
7 October 2026
Quality item that looks as described online and delivery process was excellent
It was easy to order online, communication was excellent throughout the delivery process. Item was relatively easy to build for two people. It looks nice in our hallway and feels more robust than some other flat pack furniture.
1 October 2026
Excellent help advice and warm…
Excellent help advice and warm professionalism from Shop staff, in the purchase of 6 sale bargain, well made , comfortable, dining chairs.
Delivery was relatively prompt & notice of time slot updated in a timely manner.
Chairs were sturdily packaged in cardboard & paper , so no damage to chairs in transit.
Finally, they look great ,are comfortable and now much admired .
30 September 2026
Good quality console table
Good quality console table, for the price, viewed in one the few furniture shops left in town centre and item ordered on the spot. Item was then delivered for a minimal delivery charge in quick time.
28 September 2026
Fantastic service and product
Fantastic service and product. Presented with care. Loved the fact free samples were offered. I think I would have chosen the wrong colour without them.
25 September 2026
Great
Great! received in person without issues. What I received was in great state, and the items themselves are exactly as expected. Made from solid wood, and wonderful for what I needed.
12 September 2026
Excellent helpful friendly staff as…
Excellent helpful friendly staff as always in this shop , without pressure I have always left with a couple of lovely quality items …. Thank the staff from me YAZ Cornwall
30 June 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.