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Futon Company
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Excellent
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What our customers are saying
Good experience from telephone advice on what was available to meet my needs to efficient delivery of good quality replacement bedding and covers. Further helped by a sale reduction.
15 May 2026
Again lovely products from Futon Company: ordered four table lamps and a storage stool. All are exceptional quality and style, cannot fault the ordering and delivery process. Arrived well packed and at the time stated on the tracking. Communication with the courier was excellent. Thank you Futon Company....
13 May 2026
Service in the Leeds store was, as usual, exemplary.
The delivery was delayed but I was kept informed and the alternative date was achieved on time.
The construction was challenging but the result perfect.
10 May 2026
From the very start I was impressed with the friendly and informative sale. I requested a home delivery, no problems what so ever, contact made and delivery spot on. Items were packed really well, and arrived in perfect condition. Items ordered were of a high standard of materials and craftsmanship....
6 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
Ordered 2 matching lamps from Brighton store as only 1 in store - was advised delivery turnaround time and I was kept informed of progress. Lamps turned up on time and look fabulous, really good quality
28 April 2026
Have used you before and been very pleased as was the case this time bit of a problem with delivery but all ok in the end. Excellent product.Many thanks
24 April 2026
The service and delivery was quick and on time. Also the customer service team’s advice was professional and helpful. We are very happy with our purchase.
23 April 2026
Excellent packaging keeping bed components safe. All the screws and plugs were accounted for .Visual instructions easily follow able. Less than an afternoon to construct.
Delivery people were pleasant, quick and amenable. A brilliant purchase all round !!
13 April 2026
Very happy with the products they are very good quality and the service from the company is excellent will definitely be buying more for you much appreciated
27 March 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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