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Futon Company
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Excellent
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What our customers are saying
Small household item ordered from Exeter store for London branch due to no in stock in their store at the time. Ordered efficiently with great customer focus and a picked up in London no problem. Battersea store was really helpful when I had difficulties with my phone. Again great customer service....
16 May 2026
Friendly and helpful service in the Leeds shop. Delivery within 2 weeks as offered. Polite and prompt delivery driver. Thanks all round. Definitely recommend the Futon Company.
15 May 2026
I am over the moon with my little stash of purchases! Massively impressed with the quality of materials, designs and the range of products. Making up the shelving units was easy with just a screwdriver needed. I initially bought online and the order was ready to collect next day. I’ve since been back...
14 May 2026
Love the styling and quality of products.Appeals to all age groups (I am 73).
The customer assistant in the Guildford store was very helpful. A pleasure to shop with you
13 May 2026
Friendly efficient and professional attention to our problem. Rikka at the Futon Tottenham Court Road shop explained our options, showed us an alternative bed frame and immediately arranged for our oak sofa bed frame to be collected and replaced with a Loop bed frame. Ian then emailed us to confirm what...
8 May 2026
From the very start I was impressed with the friendly and informative sale. I requested a home delivery, no problems what so ever, contact made and delivery spot on. Items were packed really well, and arrived in perfect condition. Items ordered were of a high standard of materials and craftsmanship....
6 May 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026
I visited the store in Plymouth to browse your furniture. The staff were helpful when I asked a question and gave me space to look around on my own. I ordered a piece of furniture and collected it from the store later. I am very pleased with the design and quality of the product.
21 April 2026
Very helpful person in the Edinburgh arranged our order and the complicated delivery and the futon when it arrived was very good quality and looks great. Nobody has slept on it yet!
19 April 2026
High quality furniture and a good price. I have purchased a number of products and I have never been disappointed. Excellent all round service including their delivery service.
24 March 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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