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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
I love the shop for the design and layout
I've bought three things now from the Futon Company - a single futon, a futon sofa and the latest - a bookcase. The shop is well laid out and Jonathan the manager is so helpful and is happy to go the extra mile to ensure his customers are happy!
1 October 2026
Quality item that looks as described online and delivery process was excellent
It was easy to order online, communication was excellent throughout the delivery process. Item was relatively easy to build for two people. It looks nice in our hallway and feels more robust than some other flat pack furniture.
1 October 2026
Neat dining table, bench and slim cabinet
I ordered online three items and they were delivered to my door within three working days. I have the bamboo console, extendable dining table with bench which was a perfect fit for my open plan flat. These were very straightforward to construct, heavier than expected and solid. Looks very smart and neat in my kitchen to lounge area. I also ordered a slim cabinet on wheels to use in the kitchen area. This took longer to construct. I use for some cleaning products and other items on the shelves to help keep my counter surfaces clear. Another solid piece on wheels that's easy to move around aand lookss...
30 September 2026
Overall very good
Very helpful, good communication, flexible delivery to accommodate our situation. Excellent products, we managed to assemble it, but some instructions are not very easy to follow,
28 September 2026
Great customer service
Just bought a new bed and side tables, they're great quality and were easy assemble. We had to change the delivery date and were able to call, speak to human and reschedule quickly and easily. The delivery guys called ahead and arrived exactly as scheduled. We really appreciated the professional, high standard of service throughout. Thanks
25 September 2026
Fantastic company..Great product..Great…
Fantastic company..Great product..Great delivery ..Lovely people to deal with..My futon is beautiful great quality and beautiful oak.We were able to build in 2 hours..Can't praise this company enough..Will definitely buy from this company again..5 star all the way...
13 September 2026
Oak Loop Futon…
Ordered the Oak Loop Futon as a guest bed after an excellent customer service experience given by Annabel in the Exeter store. Hoping she got some recognition for the sale, as unable to put the order on in store using PayPal. Also excellent after service when we picked it up. The Futon is very well made, using good quality materials. Happy with my purchase. Thanks ????
13 September 2026
Good value
*Purchased a compact bamboo desk- good product and great value. Relatively straightforward assembly.
*Easy collection from store to save paying the additional delivery fee.
*Would recommend.
10 September 2026
Welcoming and knowledgeable staff who…
Welcoming and knowledgeable staff who are able to advise thoroughly on what you require. Prompt delivery inside the expected date. Delivery driver and assistant obliging and careful in handling goods etc.
10 September 2026
Excellent customer service at the store…
Excellent customer service at the store in Leeds following an error in availability of the ordered product. The staff mber did all she could and solved the problem
2 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.