Futon Company

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What our customers are saying

Amazing service. Especially Jane in Ringwood was so kind and very professionally served what I needed. And beautiful smile too. Thank ypu so much. Feel more support local store.
28 May 2026
Went to the Finchley road store: The staff were great, very helpful in showing me the way to the loading bay out back and loading my car up, the furniture is great, I love my new bed, the price is great. Literally no complaints I love it
28 May 2026
The staff in store were friendly, informative and willing to go that extra mile.... the delivery was hassle free and the product I ordered is gorgeous.
26 May 2026
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Fantastic Coffee table,lovely solid Oak wood Well made,and quick and easy to assemble Matches my small dining table and 2 chairs from Futon Company brilliantly Very happy ????
14 May 2026
Lisa from the Edinburgh Lothian Road store was kind, attentive and helpful. She ordered everything I was looking for that wasn't in stock and even managed to track down an item that was sold out. This really made my day! Thanks Lisa for going above and beyond.
11 May 2026
Service in the Leeds store was, as usual, exemplary. The delivery was delayed but I was kept informed and the alternative date was achieved on time. The construction was challenging but the result perfect.
10 May 2026
The coffee table suits the rest of the furniture in the room, is useful and attractive, made of good quality wood. It arrived when promised, a heavy parcel. As it is self-assembly, we had to wait for our competent son to come and put it together. Now we are enjoying the table!
6 May 2026
Ordered online. Prompt responses. Updated delivery information. Kept in the picture. Polite driver. Looks good. Perfectly adequate for what we need. Value for money.
29 April 2026
I visited the store in Plymouth to browse your furniture. The staff were helpful when I asked a question and gave me space to look around on my own. I ordered a piece of furniture and collected it from the store later. I am very pleased with the design and quality of the product.
21 April 2026