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Futon Company
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Excellent
Most Popular
What our customers are saying
I had a really lovely experience at this shop. They have beautiful wooden items at very reasonable prices, and the atmosphere felt so welcoming. Chelz was extremely kind, friendly, and professional, and she made me feel very comfortable while shopping. I’d also like to thank the management for choosing...
21 May 2026
Mohamed was truly kind, ultra service orientated and professional. It's a joy to visit the shop, not only for the wonderful, useful items and gifts but for the atmosphere created by the friendliness of Mohamed and the staff.
21 May 2026
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Excellent in store & over the phone service by professional and courteous staff. The day bed arrived on schedule, well packaged and all parts enclosed. I was able to put it up myself in 20 minutes. Looks lovely in the room.
A very satisfied customer - thank you
14 May 2026
Love the products with extensive range of colours to choose from. Excellent customer service from informed staff at both the Chiswick and Tottenham Court Road branches. Delivery very timely. Futon so comfy and the side tables are lovely.
13 May 2026
Friendly efficient and professional attention to our problem. Rikka at the Futon Tottenham Court Road shop explained our options, showed us an alternative bed frame and immediately arranged for our oak sofa bed frame to be collected and replaced with a Loop bed frame. Ian then emailed us to confirm what...
8 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026
Saw the stool in store in York.
Ordered on line with no difficulty and arrived swiftly.
Nice step stool. Very stable. Ideal for reaching the back of the top shelf.
24 April 2026
Product is very good quality, solid wood and very easy to assemble with quality fittings. Very good value for money Delivery was on time with no problems.
17 April 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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