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Futon Company
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Futon Company
What our customers are saying
Excellent all round service and products
A very welcoming shop and helpful and friendly staff.
The quality of their products is second to none.
We had one part that had misaligned holes and Futon send a replacement part with ny questions and it arrived within 4 days.
Excellent service I wish other companies were like this.
23 October 2026
Table purchase
From the moment we walked into store in Ringwood the service was excellent. Beautifully laid out store, clean and great staff.
We purchased a small side table - delighted with it, such a clever design. Quick delivery.
23 October 2026
Overall excellent experience
Good customer service in the shop. Order was ready when I was told it would be and staff were very helpful assisting with the pickup. Product was easy to build and is well made. I am very pleased with it.
22 October 2026
An Exceptional Experience at Futon ( purchased two drawers) Swiss Cottage – Outstanding Service from Mr Daniel!⭐️⭐️⭐️⭐️⭐️
⭐⭐⭐⭐⭐
I had a truly wonderful experience at Futon Swiss Cottage, and I would particularly like to express my sincere appreciation for Mr Daniel, who provided exceptional customer service from start to finish.
Daniel was incredibly professional, knowledgeable, patient, and genuinely kind. His expertise and thoughtful advice made the entire purchasing process so easy and enjoyable. He took the time to understand my needs, answered my questions with confidence, and ensured that everything went smoothly. His friendly manner and attention to detail made me feel genuinely valued as a customer....
15 October 2026
Quality products
Quality products at a very good price, also quick delivery.
All items purchased from Futon have been excellent additions to our house, I will continue to shop with them and recommend them to anybody!
10 October 2026
Worth saying at the beginning that not…
Worth saying at the beginning that not only was I not looking for a futon, but I never wanted one! However the whole experience was excellent from start to finish. The quality of furniture to choose from exceeded expectations. Service both pre & post sale was as very good. Highly recommended.
10 October 2026
Sales staff were friendly and helpful…
Sales staff were friendly and helpful in the shop, although the bed was bought on line, and the people who delivered it were friendly and cooperative. All in all a good around experience.
5 October 2026
Quality item that looks as described online and delivery process was excellent
It was easy to order online, communication was excellent throughout the delivery process. Item was relatively easy to build for two people. It looks nice in our hallway and feels more robust than some other flat pack furniture.
1 October 2026
Neat dining table, bench and slim cabinet
I ordered online three items and they were delivered to my door within three working days. I have the bamboo console, extendable dining table with bench which was a perfect fit for my open plan flat. These were very straightforward to construct, heavier than expected and solid. Looks very smart and neat in my kitchen to lounge area. I also ordered a slim cabinet on wheels to use in the kitchen area. This took longer to construct. I use for some cleaning products and other items on the shelves to help keep my counter surfaces clear. Another solid piece on wheels that's easy to move around aand lookss...
30 September 2026
Good quality console table
Good quality console table, for the price, viewed in one the few furniture shops left in town centre and item ordered on the spot. Item was then delivered for a minimal delivery charge in quick time.
28 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.