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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
I visited the Tottenham Court Road…
I visited the Tottenham Court Road store on Sunday the 11th of October.
Santiago was incredibly helpful and professional. He took the time to show me the different sofa futon options ( which I did not understand when I saw them online) and answer my questions.
Even with some technical issues with the computer, he remained patient and made sure I received a personalised quote link.
Thank you, Santiago, for your kindness and excellent customer service. It was truly appreciated!
11 October 2026
Worth saying at the beginning that not…
Worth saying at the beginning that not only was I not looking for a futon, but I never wanted one! However the whole experience was excellent from start to finish. The quality of furniture to choose from exceeded expectations. Service both pre & post sale was as very good. Highly recommended.
10 October 2026
Excellent Customer Service.
I have been shopping in your Muswell Hill store for at least 18mths and I have always been served by Muriel who is always friendly and knowledgeable about the merchandise. She engages in conversation and makes customers feel welcome.
9 October 2026
Loved browsing in your shop in York…
Loved browsing in your shop in York where you had many items of quality reasonably priced and also sale items with good reductions. Didn’t buy anything but on returning home decided to browse your website.
Good site. Can view via room or kind of item such as lighting. Ordering was easy. Delivery very good, information about delivery times was spot on.
In all a very good experience and will buy again.
9 October 2026
Very helpful woman in the shop
Very helpful woman in the shop, very pleased with the choices made. Way to pick up from shop, as she helped load the car.
Interestingly the furniture is for my blind brother and has rounded corners, making it safer for him.
1 October 2026
Excellent help advice and warm…
Excellent help advice and warm professionalism from Shop staff, in the purchase of 6 sale bargain, well made , comfortable, dining chairs.
Delivery was relatively prompt & notice of time slot updated in a timely manner.
Chairs were sturdily packaged in cardboard & paper , so no damage to chairs in transit.
Finally, they look great ,are comfortable and now much admired .
30 September 2026
Good quality console table
Good quality console table, for the price, viewed in one the few furniture shops left in town centre and item ordered on the spot. Item was then delivered for a minimal delivery charge in quick time.
28 September 2026
To find what you are looking for is great!
From walking into your Brighton showroom to receiving my item 3 days later, I had a great experience. I look after 2 little dogs (Chis) on a Thursday and something told me to walk up Preston Street on my way home. Initially thought that the dogs were not allowed in, but was assured that they were welcome and even given a treat each. I then saw the coffee table I now own and bought it. Was kept up to date with delivery, found the table easy to assemble and love it. I think your furniture and service is amazing!
19 September 2026
Great quality products and customer service
Customer service in the Ringwood store is excellent, the staff are very knowledgeable on their products and put themselves out to explain all the facts about them.
The products themselves are of high quality and although not cheap are worth the expense.
17 September 2026
Absolutely delighted with my purchases
I happened to walk past Futon Company in Norwich after completing the Norwich 10K and spotted their sale. I popped in and was delighted to find exactly what I was looking for in terms of storage solutions!
The whole experience was excellent, from finding the perfect items to the seamless delivery process. Customer service was fantastic throughout, and I really appreciated the care and professionalism of the team.
I'm absolutely delighted with my purchases and would happily recommend Futon Company to anyone looking for stylish, practical furniture and great service.
6 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.