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Futon Company
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Futon Company
What our customers are saying
An Exceptional Experience at Futon ( purchased two drawers) Swiss Cottage – Outstanding Service from Mr Daniel!⭐️⭐️⭐️⭐️⭐️
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I had a truly wonderful experience at Futon Swiss Cottage, and I would particularly like to express my sincere appreciation for Mr Daniel, who provided exceptional customer service from start to finish.
Daniel was incredibly professional, knowledgeable, patient, and genuinely kind. His expertise and thoughtful advice made the entire purchasing process so easy and enjoyable. He took the time to understand my needs, answered my questions with confidence, and ensured that everything went smoothly. His friendly manner and attention to detail made me feel genuinely valued as a customer....
15 October 2026
The Tunbridge Wells store is brilliant!
The Tunbridge Wells store is brilliant! always beautifully arranged, and the team very friendly and welcoming and knowledgeable, especially the manager, she's been here for years. I always bring friends and family when they are visiting, and there are always new things to see. !
14 October 2026
I love Futon
I love Futon, unlike other companies they have solid, well made furniture that is artistic as well as functional. The local store in Oxford has enough of a range to keep me interested but not too much to confuse me. The staff in the store are really helpful and knowledgeable and the prices reasonable. The delivery was prompt and efficient and rhe two young men who delivered my furniture were really mindful of my home and carpets as well as keeping me informed of delivery times.
12 October 2026
I visited the Tottenham Court Road…
I visited the Tottenham Court Road store on Sunday the 11th of October.
Santiago was incredibly helpful and professional. He took the time to show me the different sofa futon options ( which I did not understand when I saw them online) and answer my questions.
Even with some technical issues with the computer, he remained patient and made sure I received a personalised quote link.
Thank you, Santiago, for your kindness and excellent customer service. It was truly appreciated!
11 October 2026
I absolutely love mine
I absolutely love mine. I would never have had the thought if it wasn't for a friends suggestion. Best buy.
They are so comfy as well as looking very smart and bohemian ????
Fantastic service, great price and, I can pack them up anytime and move with no bother.
10 October 2026
Loved browsing in your shop in York…
Loved browsing in your shop in York where you had many items of quality reasonably priced and also sale items with good reductions. Didn’t buy anything but on returning home decided to browse your website.
Good site. Can view via room or kind of item such as lighting. Ordering was easy. Delivery very good, information about delivery times was spot on.
In all a very good experience and will buy again.
9 October 2026
Sales staff were friendly and helpful…
Sales staff were friendly and helpful in the shop, although the bed was bought on line, and the people who delivered it were friendly and cooperative. All in all a good around experience.
5 October 2026
Neat dining table, bench and slim cabinet
I ordered online three items and they were delivered to my door within three working days. I have the bamboo console, extendable dining table with bench which was a perfect fit for my open plan flat. These were very straightforward to construct, heavier than expected and solid. Looks very smart and neat in my kitchen to lounge area. I also ordered a slim cabinet on wheels to use in the kitchen area. This took longer to construct. I use for some cleaning products and other items on the shelves to help keep my counter surfaces clear. Another solid piece on wheels that's easy to move around aand lookss...
30 September 2026
The 5 stars was for the product which…
The 5 stars was for the product which is a good little side/corner table although not as stable on a carpeted floor. Delivery was on time. However the assistant in the shop was constantly on her phone when I looked around. When I went back to order the table there was barely a smile and only the essential conversation. She really gave the impression she didn’t want to be there……
25 September 2026
Great
Great! received in person without issues. What I received was in great state, and the items themselves are exactly as expected. Made from solid wood, and wonderful for what I needed.
12 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.