Futon Company

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Futon Company

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What our customers are saying

Impressive customer service; in store and online. Bought a kingsize mattress, then requested a replacement to a double. Adam from the solihull branch fulfilled my request and got me a refund on the price difference and free delivery !
16 September 2026
Easy company to deal with. Super customer service too. I was puzzled at one of the assembly instructions so called my local store for assistance - they were a great help.
13 September 2026
I love this company .the items i have bought are outstanding .great designs.good quality and great prices.and the servive is excillent.i can not fault them .
11 September 2026
Initially had difficulty with delivery and compiled a negative review however problem was rectified and the company were quick to apologise. I suppose mistakes happen so I withdrew my initial review. Products are excellent and I have ordered some more stuff.
7 September 2026
I purchased two more bamboo large folding wardrobe rails to help declutter a spare room, they are perfect for bedrooms and offices as they are portable and easy to set up and the bamboo looks fresh and natural.
4 September 2026
Excellent customer service at the store in Leeds following an error in availability of the ordered product. The staff mber did all she could and solved the problem
2 September 2026
Good web site. Delivery to a collection point was a new experience and went off well. The delivery process was longer than I am used to with other channels. Delivery costs added significantly to the price.
20 August 2026
Excellent service from the Futon Company. From ordering to delivery. Communication is constant. Great prices and fast delivery. I’m a returning customer as the quality of the products are outstanding and the services is above and beyond expectations. I would recommend the Futon Company with no hesitation....
15 August 2026
The shop staff were very friendly and efficient and the items were delivered on time. The products were as easy to put together as I had been told so much appreciated
11 August 2026
I bought many items for my dining room and kitchen from the East Sheen branch of the Futon Company. The staff could not have been more helpful, especially Elsie, as I went back time after time before putting a big order in whilst I was having my house painted. I am delighted with the furniture. It...
12 June 2026