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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
I visited the Oxford shop recently to order a sofa bed and the staff there, Vickie and Haroldas, were very knowledgable and answered all my questions about dimensions patiently and advised wisely. When there had been an issue with delivery, Vickie went out of her way to ensure that the bed was delivered...
23 September 2026
Easy company to deal with. Super customer service too. I was puzzled at one of the assembly instructions so called my local store for assistance - they were a great help.
13 September 2026
An ideal product for what we needed
And although two small parts were missing in the package
Your backup response advice was remediate with the missing parts arriving in the post together with a catalogue
Well done you
10 September 2026
Efficient friendly company. I loved their pyjamas of two or three years ago. Then discontinued but they bent over backwards to find more pairs in stock. Speedy delivery. What more would you want from a company. Just ordered a paradise cotton robe. Beautiful. ????
9 September 2026
The ladder shelves are beautifully made and look wonderful. We were especially pleased with how the products were packaged and that it could all be recycled. Well done!
4 September 2026
Found the garden furniture that I wanted. Items had to be ordered but subsequent delivery process well done and I was informed promptly when items were available for collection.
2 September 2026
The person in the shop was very helpful. She was friendly, informative and engaging. I phoned the shop several months later to order my sofa bed from her. The delivery was prompt and I was updated on the time. My sofa is lovely and comfortable
30 August 2026
Could not be happier with what have now been multiple purchases from Futon Company. The product range is extensive and beautiful, extremely good quality and due to some great sales their prices are highly competitive. Customer service is excellent in store and over the phone and home delivery was also...
21 August 2026
We had been looking for a while at ladder shelves and decided that, although they were a bit more expensive, the Futon Company had the ones that appealed most.
We were not disappointed! Apart from one or two expletives from my husband during the putting together phase, they were easily constructed and...
21 August 2026
Outstanding personal service in the store and in the phone call I had made beforehand. Justina was extremely helpful answering my questions and with ordering the correct item.
29 July 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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