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Futon Company
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Futon Company
Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
Great product/customer service
Beautiful, easy to build flat pack furniture. Great price too. I had a messed up (incomplete) part and they overnighted the correct part. Great customer service and great product, will be buying from them again.
16 October 2026
An Exceptional Experience at Futon ( purchased two drawers) Swiss Cottage – Outstanding Service from Mr Daniel!⭐️⭐️⭐️⭐️⭐️
⭐⭐⭐⭐⭐
I had a truly wonderful experience at Futon Swiss Cottage, and I would particularly like to express my sincere appreciation for Mr Daniel, who provided exceptional customer service from start to finish.
Daniel was incredibly professional, knowledgeable, patient, and genuinely kind. His expertise and thoughtful advice made the entire purchasing process so easy and enjoyable. He took the time to understand my needs, answered my questions with confidence, and ensured that everything went smoothly. His friendly manner and attention to detail made me feel genuinely valued as a customer....
15 October 2026
Excellent Customer Service.
I have been shopping in your Muswell Hill store for at least 18mths and I have always been served by Muriel who is always friendly and knowledgeable about the merchandise. She engages in conversation and makes customers feel welcome.
9 October 2026
Perfect service as before
Perfect service as before. Great shop, always look forward to getting something from the Bristol shop. Always lots of nice things to look at and friendly staff.
7 October 2026
5 star human customer service…
The best point to make is had a bit of damage to product but thank goodness you are one of the few companies that has a phone # to speak to a human being!!!! 5stars for that!!! Problem solved immediately and replacement shelf replaced!! Fantastic service!! No having to speak to an ai chat for hrs to solve problem!!
3 October 2026
Beautiful little stools .
Beautiful little stools .Perfect for what we needed them for..Delivery was quick and they were very easy to put together . Overall extremely happy. Thank you.
1 October 2026
Great quality and affordability
Futon Company has so many products I love, it was difficult to choose when I was refurbishing my flat earlier this year. I ordered a few pieces and was not disappointed. Affordable (especially as the items on sale were incredibly well priced) as well as beautiful and the console and coffee table were very easy to assemble. Delivered courteously and on time. It's a five star from me - will buy again.
30 September 2026
Neat dining table, bench and slim cabinet
I ordered online three items and they were delivered to my door within three working days. I have the bamboo console, extendable dining table with bench which was a perfect fit for my open plan flat. These were very straightforward to construct, heavier than expected and solid. Looks very smart and neat in my kitchen to lounge area. I also ordered a slim cabinet on wheels to use in the kitchen area. This took longer to construct. I use for some cleaning products and other items on the shelves to help keep my counter surfaces clear. Another solid piece on wheels that's easy to move around aand lookss...
30 September 2026
Really pleasedGreat Quality, Easy Assembly & Excellent Service with my purchase from…
Really pleased with my purchase from Futon Company. I bought a nest of tables and absolutely love the quality. They were easy to assemble, with clear and simple instructions, and delivery was quick too.
I’m really happy with my purchase and would definitely buy from Futon Company again. Highly recommend! ⭐⭐⭐⭐⭐
28 September 2026
Very pleased ….
When I bought my stacking shelves the assistant let me leave the parcel at the shop ( I had been going to collect it later but it started raining) .
I later rang to arrange delivery, which I appreciated as I live 16 miles from Norwich.
A friend put my shelves together and I’m very pleased with them.
4 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.