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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
Sales staff were friendly and helpful…
Sales staff were friendly and helpful in the shop, although the bed was bought on line, and the people who delivered it were friendly and cooperative. All in all a good around experience.
5 October 2026
Quality item that looks as described online and delivery process was excellent
It was easy to order online, communication was excellent throughout the delivery process. Item was relatively easy to build for two people. It looks nice in our hallway and feels more robust than some other flat pack furniture.
1 October 2026
Great customer service
Just bought a new bed and side tables, they're great quality and were easy assemble. We had to change the delivery date and were able to call, speak to human and reschedule quickly and easily. The delivery guys called ahead and arrived exactly as scheduled. We really appreciated the professional, high standard of service throughout. Thanks
25 September 2026
Eye catching furniture
I recently had a garden room built and feel very lucky to have furnished it with furniture from the Futon Company. The highlight is the day bed - comfortable to sit on and delightful to snooze on! The in-store service was excellent. Delivery was smooth. Installation was easy. I had a slight issue with one damaged day bed slat but Futon Company replaced this within days. I would wholeheartedly recommend!
13 September 2026
Easy company to deal with
Easy company to deal with. Super customer service too. I was puzzled at one of the assembly instructions so called my local store for assistance - they were a great help.
13 September 2026
An ideal product for what we needed
An ideal product for what we needed
And although two small parts were missing in the package
Your backup response advice was remediate with the missing parts arriving in the post together with a catalogue
Well done you
10 September 2026
in store service and delivery
We recently purchased Mirage futon bed via Plymouth store and our experience was nothing but delightful. We received excellent customer service from Charlie, who was friendly and helpful, followed by on time and courteous service from the courier. Bed assembly was easy, all parts were present and the bed is really well made. We are very happy with our Mirage bed and we are hoping to purchase more furniture from Futon company in the future
6 September 2026
The staff in the shop in York were very…helpful and explained all aspects of my purchase as well as suggesting additions
The staff in the shop in York were very helpful. I was able to compare the different woods and covers for the day bed I was interested in. I was also able well to lie on it and try it with the topper. I wouldn’t have bought it online. The shop and its staff were essential to my decision
30 August 2026
Phoned to confirm item in store in…
Phoned to confirm item in store in Edinburgh, told it was , said l would call in next day, in and out of shop with no time wasted, lovely polite assistant . Shoe rack so easy to put together even by me , great stuff love the store
30 August 2026
Found a small piece of furniture
Found a small piece of furniture, perfect for the hallway. Item got delivered same day by a courier - I did not have the time to pick it up myself and did not want to wait for mail delivery.
I am very happy with the item and the ordering process. Thank you!
20 August 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.