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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
I visited the Tottenham Court Road…
I visited the Tottenham Court Road store on Sunday the 11th of October.
Santiago was incredibly helpful and professional. He took the time to show me the different sofa futon options ( which I did not understand when I saw them online) and answer my questions.
Even with some technical issues with the computer, he remained patient and made sure I received a personalised quote link.
Thank you, Santiago, for your kindness and excellent customer service. It was truly appreciated!
11 October 2026
Excellent help advice and warm…
Excellent help advice and warm professionalism from Shop staff, in the purchase of 6 sale bargain, well made , comfortable, dining chairs.
Delivery was relatively prompt & notice of time slot updated in a timely manner.
Chairs were sturdily packaged in cardboard & paper , so no damage to chairs in transit.
Finally, they look great ,are comfortable and now much admired .
30 September 2026
Good quality console table
Good quality console table, for the price, viewed in one the few furniture shops left in town centre and item ordered on the spot. Item was then delivered for a minimal delivery charge in quick time.
28 September 2026
Fantastic service and product
Fantastic service and product. Presented with care. Loved the fact free samples were offered. I think I would have chosen the wrong colour without them.
25 September 2026
Cristina
I had an excellent experience visiting Futon Company. The customer service was friendly and helpful, and the clear information provided about the products made it easier to understand the options available. Their emails are also informative and offer useful guidance about the products. Thank you for the excellent service!
18 September 2026
Oak Loop Futon…
Ordered the Oak Loop Futon as a guest bed after an excellent customer service experience given by Annabel in the Exeter store. Hoping she got some recognition for the sale, as unable to put the order on in store using PayPal. Also excellent after service when we picked it up. The Futon is very well made, using good quality materials. Happy with my purchase. Thanks ????
13 September 2026
Eye catching furniture
I recently had a garden room built and feel very lucky to have furnished it with furniture from the Futon Company. The highlight is the day bed - comfortable to sit on and delightful to snooze on! The in-store service was excellent. Delivery was smooth. Installation was easy. I had a slight issue with one damaged day bed slat but Futon Company replaced this within days. I would wholeheartedly recommend!
13 September 2026
An ideal product for what we needed
An ideal product for what we needed
And although two small parts were missing in the package
Your backup response advice was remediate with the missing parts arriving in the post together with a catalogue
Well done you
10 September 2026
Absolutely delighted with my purchases
I happened to walk past Futon Company in Norwich after completing the Norwich 10K and spotted their sale. I popped in and was delighted to find exactly what I was looking for in terms of storage solutions!
The whole experience was excellent, from finding the perfect items to the seamless delivery process. Customer service was fantastic throughout, and I really appreciated the care and professionalism of the team.
I'm absolutely delighted with my purchases and would happily recommend Futon Company to anyone looking for stylish, practical furniture and great service.
6 September 2026
Great in-person shopping experience.
Personal shopping at Futon Company was a pleasure. Riikka in particular was very helpful, knowledgeable and went out of their way to answer all my questions with patience and professionalism. Their efforts alone would give me confidence to recommend Futon Co. to friends and family.
4 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.