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Futon Company
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Futon Company
What our customers are saying
Great service and sofa
The staff at the York store were extremely helpful in advising us on the sofa we were interested in, even contacting another branch to confirm dimensions.
Thanks to the help we received we chose the Snuggler sofa/day bed which was delivered within a few days.
The sofa was relatively straightforward to assemble, is very comfortable and looks great.
1 November 2026
Space saving mattress
I saw the advert for Lofa Sofa a few years ago and wanted a space saving 'bed'. My family stay with me a short time usually 2-3 nights a year. Thought this would be ideal as I live in a small terraced property. I haven't tested it yet but intend to before my family come over at Christmas.
29 October 2026
Overall excellent experience
Good customer service in the shop. Order was ready when I was told it would be and staff were very helpful assisting with the pickup. Product was easy to build and is well made. I am very pleased with it.
22 October 2026
Excellent in design.quality, delivery and comfort.
I found this firm when brousing ‘futons’ on line and loved the website. I visited the shops in both York and Leeds and found everything just as good as it looked. Great quality, comfy and amazing original space saving designs. The staff in both stores were also really helpful. I ended up buying seating, shelves and coffee tables online and delivery was swift. And when it came to putting it together screw holes lined up making it easy, unlike some brands i could mention. Excellent in all respects and now much admired.
20 October 2026
Great experience
nice store, good staff, very helpful. Delivery excellent and I was kept well informed. Product looks great and is a great addition to the house. Perhaps some instructions as to how to fit the cover onto the futon mattress would help, but instructions to put the base together were easy to follow. On another note, this purchase is why there needs to be a high street. I wasn't shopping for a futon but saw the store whilst walking past and though it might be somewhere that I could use. Keep the stores open!!
16 October 2026
An Exceptional Experience at Futon ( purchased two drawers) Swiss Cottage – Outstanding Service from Mr Daniel!⭐️⭐️⭐️⭐️⭐️
⭐⭐⭐⭐⭐
I had a truly wonderful experience at Futon Swiss Cottage, and I would particularly like to express my sincere appreciation for Mr Daniel, who provided exceptional customer service from start to finish.
Daniel was incredibly professional, knowledgeable, patient, and genuinely kind. His expertise and thoughtful advice made the entire purchasing process so easy and enjoyable. He took the time to understand my needs, answered my questions with confidence, and ensured that everything went smoothly. His friendly manner and attention to detail made me feel genuinely valued as a customer....
15 October 2026
Good service
Actually, the overall experience was poor due to the complete incompetence of the deliver company. As soon as I contacted The Futon Company their response was superb. The staff went above snd beyond.
9 October 2026
Excellent in every way and form
Excellent in every way and form. I have purchased 2 futons for my home and 2 for my son. I usually put a mainstream mattress on mine as I prefer it, but I do also have a futon with a futon pad that is good if you want to fold it to a chair or settee. I feel they are extremely durable and well made and designed to last a lifetime even for more robust use. I will be ordering another single for my son’s carers in a spare bedroom as normal beds don’t last as long. I would highly recommend futons. I don’t personally mind sleeping slightly lower than a normal bed, however I think futons do come...
3 October 2026
Excellent service for quality items.
Excellent service for quality items.
I ordered their double platform bed on sale with 2 tatami mats. Website is well designed and easy to navigate to purchase was an easy process.
In about a week I got a call from the company to organise a date and time. The gentlemen that delivered my order were very respectful and quick to deliver the items.
Building the bed is recommended to have 2 people but I was able to do it on my own. The instructions are well written out and you don't need any power tools. The only extra item I needed was a screw driver.
From start to finish this company delivers...
13 September 2026
You offer a great range of products
You offer a great range of products. The futon I purchased was very well made, and I have bought many other items from you over the years. I was absolutely gutted when the Chester shop closed!
15 May 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.