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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
5 star human customer service…
The best point to make is had a bit of damage to product but thank goodness you are one of the few companies that has a phone # to speak to a human being!!!! 5stars for that!!! Problem solved immediately and replacement shelf replaced!! Fantastic service!! No having to speak to an ai chat for hrs to solve problem!!
3 October 2026
The 5 stars was for the product which…
The 5 stars was for the product which is a good little side/corner table although not as stable on a carpeted floor. Delivery was on time. However the assistant in the shop was constantly on her phone when I looked around. When I went back to order the table there was barely a smile and only the essential conversation. She really gave the impression she didn’t want to be there……
25 September 2026
To find what you are looking for is great!
From walking into your Brighton showroom to receiving my item 3 days later, I had a great experience. I look after 2 little dogs (Chis) on a Thursday and something told me to walk up Preston Street on my way home. Initially thought that the dogs were not allowed in, but was assured that they were welcome and even given a treat each. I then saw the coffee table I now own and bought it. Was kept up to date with delivery, found the table easy to assemble and love it. I think your furniture and service is amazing!
19 September 2026
Great experience with the local Futon Company branch
My experience with Futon Company has been great since I discovered it many years ago. Amazing product lines and most of all it is so lovely to walk into the local branch at Muswell Hill where the whole team is always so friendly and helpful.
18 September 2026
Futon Company have yet again been…
Futon Company have yet again been amazing! Thanks so much for your fab products and service, everything is always good quality, comfortable, a great price and delivered with a smile.
13 September 2026
Efficient friendly company
Efficient friendly company. I loved their pyjamas of two or three years ago. Then discontinued but they bent over backwards to find more pairs in stock. Speedy delivery. What more would you want from a company. Just ordered a paradise cotton robe. Beautiful. ????
9 September 2026
Absolutely delighted with my purchases
I happened to walk past Futon Company in Norwich after completing the Norwich 10K and spotted their sale. I popped in and was delighted to find exactly what I was looking for in terms of storage solutions!
The whole experience was excellent, from finding the perfect items to the seamless delivery process. Customer service was fantastic throughout, and I really appreciated the care and professionalism of the team.
I'm absolutely delighted with my purchases and would happily recommend Futon Company to anyone looking for stylish, practical furniture and great service.
6 September 2026
Comfy and Practical
Bought a navy futon with the foldable wooden "bench" under it. Been using it for a couple of weeks now its super useful as a bed when people stay over and as a spare comfy chair when no one is. The cats also love it ????
1 September 2026
The staff in the shop in York were very…helpful and explained all aspects of my purchase as well as suggesting additions
The staff in the shop in York were very helpful. I was able to compare the different woods and covers for the day bed I was interested in. I was also able well to lie on it and try it with the topper. I wouldn’t have bought it online. The shop and its staff were essential to my decision
30 August 2026
Excellent service
Excellent service, Justina in Oxford was friendly, professional and helpful in everything. Delivery was on time and the item absolutely beautiful. Thank you Futon Company.
29 August 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.