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Futon Company
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Futon Company
What our customers are saying
Great shop assistants
Good communication about deliveries. Shop assistants in the physical shop in Exeter, were charming and helpful. They were proactive in helping us source a last remainig bed cover in the colour we liked. We have shopped there again since. Love the ranges
21 October 2026
Highly recommend
Wonderful service and the cushions add a wonderful pop of colour to one home. Be patient and look out for the sales to ensure you get the best price.
19 October 2026
3 seater Futon
Ordered through telephone call to my nearest store in Ringwood. I phoned hoping to be able to view before buying but was informed online only. The fenale I spoke with was very helpful and gave me a good description of the product. She dealt with my order there and then and my futon was delivered a week later. I am extremely pleased with it, firm and comfortable to sit on. Looks good in my room and fits with other furniture.
19 October 2026
Great product/customer service
Beautiful, easy to build flat pack furniture. Great price too. I had a messed up (incomplete) part and they overnighted the correct part. Great customer service and great product, will be buying from them again.
16 October 2026
I visited the Tottenham Court Road…
I visited the Tottenham Court Road store on Sunday the 11th of October.
Santiago was incredibly helpful and professional. He took the time to show me the different sofa futon options ( which I did not understand when I saw them online) and answer my questions.
Even with some technical issues with the computer, he remained patient and made sure I received a personalised quote link.
Thank you, Santiago, for your kindness and excellent customer service. It was truly appreciated!
11 October 2026
Good service
Actually, the overall experience was poor due to the complete incompetence of the deliver company. As soon as I contacted The Futon Company their response was superb. The staff went above snd beyond.
9 October 2026
The retail staff were very…
The retail staff were very knowledgeable and helped me find the right mattress straight away. The delivery men were good at communicating their arrival time and quick and polite. The process of returning the bed frame was very straightforward.
8 October 2026
Great quality and affordability
Futon Company has so many products I love, it was difficult to choose when I was refurbishing my flat earlier this year. I ordered a few pieces and was not disappointed. Affordable (especially as the items on sale were incredibly well priced) as well as beautiful and the console and coffee table were very easy to assemble. Delivered courteously and on time. It's a five star from me - will buy again.
30 September 2026
Neat dining table, bench and slim cabinet
I ordered online three items and they were delivered to my door within three working days. I have the bamboo console, extendable dining table with bench which was a perfect fit for my open plan flat. These were very straightforward to construct, heavier than expected and solid. Looks very smart and neat in my kitchen to lounge area. I also ordered a slim cabinet on wheels to use in the kitchen area. This took longer to construct. I use for some cleaning products and other items on the shelves to help keep my counter surfaces clear. Another solid piece on wheels that's easy to move around aand lookss...
30 September 2026
Excellent helpful friendly staff as…
Excellent helpful friendly staff as always in this shop , without pressure I have always left with a couple of lovely quality items …. Thank the staff from me YAZ Cornwall
30 June 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.