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Futon Company
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Futon Company
What our customers are saying
Needed a new mattress. my sofa bed…
Needed a new mattress for my sofa bed which I bought many years ago. Went into the Muswell Hill shop and asked alot of questions. The lady shop assistant was extremely helpful and advised me that the sale was ending the following week. Went home and ordered online. Delivery much quicker than anticipated. Very satisfied so far
19 October 2026
An Exceptional Experience at Futon ( purchased two drawers) Swiss Cottage – Outstanding Service from Mr Daniel!⭐️⭐️⭐️⭐️⭐️
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I had a truly wonderful experience at Futon Swiss Cottage, and I would particularly like to express my sincere appreciation for Mr Daniel, who provided exceptional customer service from start to finish.
Daniel was incredibly professional, knowledgeable, patient, and genuinely kind. His expertise and thoughtful advice made the entire purchasing process so easy and enjoyable. He took the time to understand my needs, answered my questions with confidence, and ensured that everything went smoothly. His friendly manner and attention to detail made me feel genuinely valued as a customer....
15 October 2026
We love our sofa bed
We love our sofa bed. Delivery did not quite go as was communicated but the delivery guys were so polite and accommodating. Assembly constructions were good and already our first guest said the mattress was very confortable
12 October 2026
No fuss service and the best delivery…
No fuss service and the best delivery company that I have ever used. Even when things were delayed, I was kept fully informed.
The products were easy to assemble and good quality. I will definitely use the company again.
10 October 2026
Good service
Actually, the overall experience was poor due to the complete incompetence of the deliver company. As soon as I contacted The Futon Company their response was superb. The staff went above snd beyond.
9 October 2026
A happy with my purchase of two…
A happy with my purchase of two usefully sized tote bags. A very eye catching, vibrant design on good quality fabric with perfectly sized straps.
Clear, precise information about each product on an easy to navigate website.
9 October 2026
Wide ladder shelf, great quality, easy to construct
I ordered the wide ladder shelf online for collection from Battersea store which was super easy. They have a ‘loading only’ parking space right outside. The store manager was super helpful and helped me get my package to the car. Great service.
On entering the store I wanted to browse for hours. So many nice things.
The ladder itself is excellent quality and was very easy to construct. I built it myself in around 20 mins.
5 October 2026
Neat dining table, bench and slim cabinet
I ordered online three items and they were delivered to my door within three working days. I have the bamboo console, extendable dining table with bench which was a perfect fit for my open plan flat. These were very straightforward to construct, heavier than expected and solid. Looks very smart and neat in my kitchen to lounge area. I also ordered a slim cabinet on wheels to use in the kitchen area. This took longer to construct. I use for some cleaning products and other items on the shelves to help keep my counter surfaces clear. Another solid piece on wheels that's easy to move around aand lookss...
30 September 2026
Muswell Hill store manager great as ever
Muswell Hill store manager goes above and beyond, as she has done for many years - always a pleasure. Ordered us in a bedframe to collect. Very customer-focussed.
30 September 2026
Great in-person shopping experience.
Personal shopping at Futon Company was a pleasure. Riikka in particular was very helpful, knowledgeable and went out of their way to answer all my questions with patience and professionalism. Their efforts alone would give me confidence to recommend Futon Co. to friends and family.
4 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.