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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
Excellent Customer Service.
I have been shopping in your Muswell Hill store for at least 18mths and I have always been served by Muriel who is always friendly and knowledgeable about the merchandise. She engages in conversation and makes customers feel welcome.
9 October 2026
Muswell Hill store manager great as ever
Muswell Hill store manager goes above and beyond, as she has done for many years - always a pleasure. Ordered us in a bedframe to collect. Very customer-focussed.
30 September 2026
Fantastic service and product
Fantastic service and product. Presented with care. Loved the fact free samples were offered. I think I would have chosen the wrong colour without them.
25 September 2026
The 5 stars was for the product which…
The 5 stars was for the product which is a good little side/corner table although not as stable on a carpeted floor. Delivery was on time. However the assistant in the shop was constantly on her phone when I looked around. When I went back to order the table there was barely a smile and only the essential conversation. She really gave the impression she didn’t want to be there……
25 September 2026
Excellent shopping experience
Shopping at The Futon Company has been a really excellent process. Adam was extremely helpful last week and again today when we returned to make the purchases. Adam is knowledgeable and very helpful but not at all ‘pushy’ - a perfect balance!
The quality of the furniture and choices are very good indeed and the pieces chosen should be perfect for the limited size of the setting. Delivery cost and option is really valued.
Adam was a key factor in the decision to stay with Futon rather than research elsewhere. He is an asset to the company. Thank you.
22 September 2026
Cristina
I had an excellent experience visiting Futon Company. The customer service was friendly and helpful, and the clear information provided about the products made it easier to understand the options available. Their emails are also informative and offer useful guidance about the products. Thank you for the excellent service!
18 September 2026
Great experience with the local Futon Company branch
My experience with Futon Company has been great since I discovered it many years ago. Amazing product lines and most of all it is so lovely to walk into the local branch at Muswell Hill where the whole team is always so friendly and helpful.
18 September 2026
Part nostalgia
It was part nostalgia. I loved the Futon company but thought it had left the high street. So pleased to see new shop opened. And my goodness the choice is amazing. I could buy everything but alas I haven’t got the room. I will definitely be buying my next bed there. I bought a lovely throw and jewellery box. I am so pleased with them.
16 September 2026
Futon store London
Visited London to purchase futon mattress & cover , shop assistant very helpful. Pleased with my choice and product a nice quality.
Delivery driver was helpful and placed my items in the upstairs room.
Disappointed that there was a delivery charge of£35 for items costing over £450
13 September 2026
Super-nice store and staff, great product purchased
The store is always inviting and the staff very nice & helpful. We are very happy with our purchase of a footstool which has a table top in the lid. It arrived very quickly and in perfect condition.
4 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.