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Futon Company
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Futon Company
What our customers are saying
Great experience with Cambridge staff
Bought a sofabed instore in the Cambridge branch. Staff were very friendly, informative, knowledgeable, and gave us plenty of help choosing between products and options. Collection in store was smooth, and the sofabed was straightforward to put together at home.
15 October 2026
Perfect service as before
Perfect service as before. Great shop, always look forward to getting something from the Bristol shop. Always lots of nice things to look at and friendly staff.
7 October 2026
Sales staff were friendly and helpful…
Sales staff were friendly and helpful in the shop, although the bed was bought on line, and the people who delivered it were friendly and cooperative. All in all a good around experience.
5 October 2026
I was given great help by Vivien at the…
I was given great help by Vivien at the Sheffield store when trying to buy this day bed. It's really lovely. The quality is excellent. It was easy to fix the feet to it. The fabric is a gorgeous colour.
4 October 2026
5 star human customer service…
The best point to make is had a bit of damage to product but thank goodness you are one of the few companies that has a phone # to speak to a human being!!!! 5stars for that!!! Problem solved immediately and replacement shelf replaced!! Fantastic service!! No having to speak to an ai chat for hrs to solve problem!!
3 October 2026
I love the shop for the design and layout
I've bought three things now from the Futon Company - a single futon, a futon sofa and the latest - a bookcase. The shop is well laid out and Jonathan the manager is so helpful and is happy to go the extra mile to ensure his customers are happy!
1 October 2026
Quality chairs
Quality chairs, comfortable. Quite pricey but the gentle swivel is good for dining table. Delivery on time. Installation straight forward. Very pleased.
30 September 2026
Neat dining table, bench and slim cabinet
I ordered online three items and they were delivered to my door within three working days. I have the bamboo console, extendable dining table with bench which was a perfect fit for my open plan flat. These were very straightforward to construct, heavier than expected and solid. Looks very smart and neat in my kitchen to lounge area. I also ordered a slim cabinet on wheels to use in the kitchen area. This took longer to construct. I use for some cleaning products and other items on the shelves to help keep my counter surfaces clear. Another solid piece on wheels that's easy to move around aand lookss...
30 September 2026
Impressive
Lovely piece of furniture ( ladder shelf unit). Ordering was easy and delivery very quick. Item was well packaged and arrived undamaged. Assembly instructions were clear and straightforward and the finished article is sturdy. I would certainly recommend this company
28 September 2026
Delighted with day bed
Excellent products and service! I purchased a Day Bed and am delighted with it. It seems well made and sturdy and I love the fact that it's made from pure pine. Before placing my order, I spoke with a member of staff at the Ringwood store who was amazing and incredibly helpful. A great shopping experience!
11 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.