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Futon Company
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Futon Company
What our customers are saying
Great value beautifully made table.
Great value beautifully made table at a competitive price. Ideal size and heavier than expected the staff in the shop where I collected it could not have been more helpful.
21 October 2026
Great product/customer service
Beautiful, easy to build flat pack furniture. Great price too. I had a messed up (incomplete) part and they overnighted the correct part. Great customer service and great product, will be buying from them again.
16 October 2026
Fabulous store in Cambridge
Fabulous store in Cambridge, staff were so helpful and when the product was delivered it looked amazing! Great value and lovely quality!! Will definitely buy again soon.
16 October 2026
Quality products
Quality products at a very good price, also quick delivery.
All items purchased from Futon have been excellent additions to our house, I will continue to shop with them and recommend them to anybody!
10 October 2026
Worth saying at the beginning that not…
Worth saying at the beginning that not only was I not looking for a futon, but I never wanted one! However the whole experience was excellent from start to finish. The quality of furniture to choose from exceeded expectations. Service both pre & post sale was as very good. Highly recommended.
10 October 2026
Wide ladder shelf, great quality, easy to construct
I ordered the wide ladder shelf online for collection from Battersea store which was super easy. They have a ‘loading only’ parking space right outside. The store manager was super helpful and helped me get my package to the car. Great service.
On entering the store I wanted to browse for hours. So many nice things.
The ladder itself is excellent quality and was very easy to construct. I built it myself in around 20 mins.
5 October 2026
Sales staff were friendly and helpful…
Sales staff were friendly and helpful in the shop, although the bed was bought on line, and the people who delivered it were friendly and cooperative. All in all a good around experience.
5 October 2026
5 star human customer service…
The best point to make is had a bit of damage to product but thank goodness you are one of the few companies that has a phone # to speak to a human being!!!! 5stars for that!!! Problem solved immediately and replacement shelf replaced!! Fantastic service!! No having to speak to an ai chat for hrs to solve problem!!
3 October 2026
Great experience with the local Futon Company branch
My experience with Futon Company has been great since I discovered it many years ago. Amazing product lines and most of all it is so lovely to walk into the local branch at Muswell Hill where the whole team is always so friendly and helpful.
18 September 2026
Great in-person shopping experience.
Personal shopping at Futon Company was a pleasure. Riikka in particular was very helpful, knowledgeable and went out of their way to answer all my questions with patience and professionalism. Their efforts alone would give me confidence to recommend Futon Co. to friends and family.
4 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.