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Futon Company
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Excellent
Most Popular
What our customers are saying
We had an issue with the mirror for our dressing table. This was expertly resolved Chelz at the Leeds store.
She was extremely helpful and very friendly and nothing was too much trouble for her
22 May 2026
Good experience from telephone advice on what was available to meet my needs to efficient delivery of good quality replacement bedding and covers. Further helped by a sale reduction.
15 May 2026
Quick delivery and very comfy bed!
Well made, easy to fold away and very supportive after sporting activities such as swimming, running, cycling and windsurfing.
13 May 2026
Love the styling and quality of products.Appeals to all age groups (I am 73).
The customer assistant in the Guildford store was very helpful. A pleasure to shop with you
13 May 2026
Friendly efficient and professional attention to our problem. Rikka at the Futon Tottenham Court Road shop explained our options, showed us an alternative bed frame and immediately arranged for our oak sofa bed frame to be collected and replaced with a Loop bed frame. Ian then emailed us to confirm what...
8 May 2026
Exeter branch: Brilliant service. Aimee in particular was SO patient with me changing my mind (a few times!). She is a credit to the company. Product wise, such a wide variety of choice and excellent quality.
7 May 2026
We visited the Bristol Park Street Store to research available options for a futon sofa bed for my father-in-law. Therese was so so helpful and knowledgeable about the different styles, comfort levels and fabrics available. She was very friendly and made our visit a pleasure. We will be returning to...
3 May 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026
The service and delivery was quick and on time. Also the customer service team’s advice was professional and helpful. We are very happy with our purchase.
23 April 2026
All very straightforward. Placed an order online with a request to collect in person from my local shop, then a matter of waiting for the confirmation that the order was ready.
16 April 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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