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Futon Company
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Futon Company
What our customers are saying
Exceptionally helpful & friendly young…
Exceptionally helpful & friendly young woman assistant at the Leeds branch - answered in shop questions etc & a follow up phone call. It is worth noting that she remembered my shop enquiry when I rang!
Clear communication from the company by e mail re my order.
Everything went very smoothly & will definitely use this shop again (& recommend to others).
28 October 2026
Table purchase
From the moment we walked into store in Ringwood the service was excellent. Beautifully laid out store, clean and great staff.
We purchased a small side table - delighted with it, such a clever design. Quick delivery.
23 October 2026
Great product, easy to assemble, looks great.
Have bought a few things from the Futon Company and I have always had a good experience. This small clothes rail is perfect for what I need and was straightforward to put together
21 October 2026
Great service and value for money
I love your shop and your choice of furniture plus your staff are both friendly and helpful.
I was also impressed by the reasonable delivery charge.
20 October 2026
Really pleased with my Tv stand
Really pleased with my Tv stand. Looks amazing. Lovely wood. Helpful lady in Cambridge store, gave good advice. Delivery was quick and inexpensive, kept me up to date of arrival. First time I’ve bought furniture from Futon, and I’m a very happy customer ✨
16 October 2026
Fabulous store in Cambridge
Fabulous store in Cambridge, staff were so helpful and when the product was delivered it looked amazing! Great value and lovely quality!! Will definitely buy again soon.
16 October 2026
The Tunbridge Wells store is brilliant!
The Tunbridge Wells store is brilliant! always beautifully arranged, and the team very friendly and welcoming and knowledgeable, especially the manager, she's been here for years. I always bring friends and family when they are visiting, and there are always new things to see. !
14 October 2026
Lovely Company with great products and staff.
Great company to deal with staffed by real people in the UK. Having placed an order online I had a slight issue with the product I received. Was helped over the phone to locate my nearest store which was Muswell Hill and establish if they had stock. On contacting the store directly the lovely lady was able to assist me with information on where to park and sourced the item I needed ready for when I arrived. Internet shoppings great but it so nice to be able to go in to a shop and actually look at things in real life, ended up making several additional purchases whilst I was there. Super helpful...
5 October 2026
5 star human customer service…
The best point to make is had a bit of damage to product but thank goodness you are one of the few companies that has a phone # to speak to a human being!!!! 5stars for that!!! Problem solved immediately and replacement shelf replaced!! Fantastic service!! No having to speak to an ai chat for hrs to solve problem!!
3 October 2026
Excellent in every way and form
Excellent in every way and form. I have purchased 2 futons for my home and 2 for my son. I usually put a mainstream mattress on mine as I prefer it, but I do also have a futon with a futon pad that is good if you want to fold it to a chair or settee. I feel they are extremely durable and well made and designed to last a lifetime even for more robust use. I will be ordering another single for my son’s carers in a spare bedroom as normal beds don’t last as long. I would highly recommend futons. I don’t personally mind sleeping slightly lower than a normal bed, however I think futons do come...
3 October 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.