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Futon Company
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Excellent
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What our customers are saying
The assistant in the Guildford shop was unobtrusive and very helpful when needed. The chairs I ordered were delivered quickly. I'm very pleased with them.
7 August 2025
I only bought some replacement parts for a Futon, but they were easy to find on the website, easy to order and came quickly. I thought the price, including P&P was reasonable. The Futon is now back in action - with some additional spares, just in case!
29 July 2025
Your lovely, charming and knowledgeable shop person made our purchase of a new futon mattress easy…. she even let us take material swatches home to check colours for our futon cover. We were surprised and grateful. There is no doubt; we will recommend your shop to friends and colleagues. Many many...
24 July 2025
Lots of lovely things to choose from at great prices. It was very straightforward to order a couple of items online to collect from the Leeds store. I think all the staff who work in the Leeds branch deserve a big shout out as every single time I go in they are
consistently friendly and helpful....
23 July 2025
Once assembled, this is an excellent and comfortable product. Ideal for occasional overnighters ! Lovely to sit on and read in those sleepless nights. We love it!
However, the assembly instructions were not easy to understand nor did there seem to be instructions for turning it into a bed mode or re-erecting....
18 July 2025
Excellent service . Excellent small table beside my bed. Excellent everything!
I'll shop again. Highly recommend this company as there things are very nice, practical and modern which goes well with old things too. Mix with the Futon company with anything and it will stand alone and look beautiful ????❤️....
16 July 2025
I ordered a butterfly chair from Futon and am very pleased with it. It's very comfortable and looks great too. Delivery was quick and easy. I was notified well in advance of the driver's arrival
16 July 2025
I was interested in the options for an occasional bed in the smallest of two bedrooms in my house. Jodie in the Norwich store was particularly helpful with her knowledge and interest. I ordered online and I know I will be back for more ideas given the fact I live in a modern compact house.
15 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Easy to order instore, and collected after email confirming item was at the store. Bought to go alongside existing short folio shelving. I do like having the store in town for browsing and always find the staff there to be most helpful.
2 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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