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Futon Company
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What our customers are saying
From ordering through to assembly the experience was good. We collected a double sofa bed from the Plymouth store. The person managing the store helped us load the 40kg box into our camper. Assembled about a week later - the assembly diagram could be improved to provide greater clarity. A diagram for...
17 April 2025
Great to speak to a real person when you ring up! Especially someone who really knows their products - thanks again Tariq. Goods arrived on time and in good condition. Have bought from this branch before and always been satisfied. I would definitely recommend for value for money and excellent customer...
12 April 2025
Staff at the Plymouth Futon Shop couldn't have been more helpful in helping me to choose the Futon that was right for me. Delivery was also straightforward - I was able to change the date by simply sending a text and my Futon arrived next day! I have to say, I would have liked the assembly instructions...
8 April 2025
Helpful, friendly and professional. Easy to order via the shop. Only downside: the useful hints email arrived a week after the futon. We had already assembled it but it would have been useful to have had the email at the same time as the delivery.
8 April 2025
In store experience fabulous. Jamie was an absolute star - helpful, knowledgeable and patient. His suggestions worked beautifully and we now have a neat refurbished futon which we are much happier with. I didn’t find the website informative enough.
8 April 2025
I really liked the simplicity of the design. The box is well made and looks good. The communication as to delivery was good too. I am very happy with it.
3 April 2025
Good value and quality product. Easy to order online and collect in store. Store staff very helpful. Installation a little fiddly but overall no issues. Very comfy sofa.
2 April 2025
Quality, well-finished furniture, ideal for smaller rooms. I bought the Titch single futon for my meditation room, and it was perfect for the space available. Great value, and even better value in their recent sale. Fiddly to assemble, with lots of bits, so an electric screwdriver a must to save time...
21 March 2025
Love this shop & so delighted to need to buy a sofa bed! The staff were so helpful in the shop when we ordered & so helpful when picking it up, even helping me to the car.
We love it as a sofa, very comfortable.
The extra £40 for the upgraded mattress was a good decision. Now just waiting for the...
16 March 2025
I have been recently buying furniture from the Futon store, East Sheen. They have great choices of products and they offer good discounts when on sale.
The staff are amazing. Every time I have visited the store, I have been greeted and asked if I needed any guidance.
Riikka, who works at Sheen store,...
20 February 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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