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Futon Company
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Excellent
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What our customers are saying
My order arrived well packed and timely. But more importantly, your customer service team were very helpful and efficient when I had to return 2items. They arranged the collection and responded to my queries very promptly.
Thank you
23 August 2025
Delivery was communicated clearly and on time. Items were pretty easy to put together by one person and love the quality any the way they look. Will be looking to buy more from the Futon Company.
20 August 2025
Went into the store jn Oxford and was served by a very charming store manager . She was patient and friendly explained the different models and fabrics and options.
We ordered online as we couldn’t go back to the store. The range and variety available is great and the furniture is top quality !
13 August 2025
Futon has become my favourite furniture store. Items are lovely and designed for small spaces and the staff are the Chiswick brand is friendly and very helpful.
10 August 2025
My futon was delivered to the store on time. Staff were polite, professional and helpful when I arrived to collect and the futon was easy to build, looks good and is comfortable
9 August 2025
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
Good price on demonstrator item in shop which was in good condition and had top spec mattress . Staff were very helpful, pleasant and kept us fully informed.
31 July 2025
High quality sofa bed, looks great. Easy to put together, good instructions. Used as bed once, very comfortable sleep. Extremely good service, kept informed of delivery details, swift and informative. I'm very happy and pleased with purchase.
28 July 2025
I needed a sofa bed that I could get in my cellar and the Futon pagoda was perfect. The sofa was easy to put together but you do need two people. Very happy with how it looks and the sales person in the Muswell Hill shop was very helpful.
25 July 2025
Fabulous coasters which we’d used on holiday, large enough for a mug so we ordered some for home. Love them and the little lip round it, catches any drips.
7 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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