Futon Company

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What our customers are saying

Clear explanation of products to compare the mattress I needed. Order arrived a week earlier than expected. Delighted with the service from start to finish
28 May 2026
Customer service excellent and really helpful. Needed a small replacement part for a secondhand futon and it was no problem. Plus bought new covers which are really lovely colour and make the futon like new.
27 May 2026
We had an issue with the mirror for our dressing table. This was expertly resolved Chelz at the Leeds store. She was extremely helpful and very friendly and nothing was too much trouble for her
22 May 2026
We were given very good service in the shop in Oxford. The products were delivered when requested and carried upstairs to the appropriate room. The product itself is of very good quality and I find it comfortable.
22 May 2026
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Again lovely products from Futon Company: ordered four table lamps and a storage stool. All are exceptional quality and style, cannot fault the ordering and delivery process. Arrived well packed and at the time stated on the tracking. Communication with the courier was excellent. Thank you Futon Company....
13 May 2026
From the very start I was impressed with the friendly and informative sale. I requested a home delivery, no problems what so ever, contact made and delivery spot on. Items were packed really well, and arrived in perfect condition. Items ordered were of a high standard of materials and craftsmanship....
6 May 2026
We visited the Bristol Park Street Store to research available options for a futon sofa bed for my father-in-law. Therese was so so helpful and knowledgeable about the different styles, comfort levels and fabrics available. She was very friendly and made our visit a pleasure. We will be returning to...
3 May 2026
Ordered online. Prompt responses. Updated delivery information. Kept in the picture. Polite driver. Looks good. Perfectly adequate for what we need. Value for money.
29 April 2026
Great customer service and delivery. Like the design, material as well the practical side: the table does not occupy lot of space, but can be extended to 170cm and accommodate up to eight people. Not heavy to move around.
26 April 2026