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Futon Company
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Excellent
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What our customers are saying
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
Everything very good!
I am hopeless with online matters BUT I ordered a mattress in the sale and the website and subsequent service were excellent. The product was described clearly, payment process was smooth and the delivery was far quicker than I had expected. The mattress has already proved invaluable....
2 October 2025
Great bed frame for a great price. Really stable and good quality frame and boards. Delivered to the store and the staff very kindly helped me put the boxes in my car.
24 September 2025
Lovely piece of furniture, good price. I had problems with delivery but staff (particularly Roman) sorted for me and kept me informed. I would use the company again
20 September 2025
My order arrived today and I am very pleased with it. It was a replacement for a Futon Company bed in a bag that I bought in 2010. Good quality products that are worth the money and last for years.
17 September 2025
We have bought 6 pieces recently from The Futon Company. I have had excellent service from all the staff I have dealt with.
The quality of the wooden furniture we have bought is excellent, & so hard to find these days.
Certainly will visit again.
Only wish you did a dining room range!
15 September 2025
It's nice to go into a shop and have a discussion about the things that I am interested in buying and the people in Cambridge are very friendly and helpful. It's easy to make mistakes when buying online.
14 September 2025
Came into the store for the third time as I noticed The Manager in the window. Found myself buying more lovely bits and there’s an incredible day bed I’ve got my on. Lovely store & lovely staff
13 September 2025
Beautifully made furniture items at reasonable prices. Easy to order. Fast despatch. Have used the company before & i often check out the website for inspiration or offers. Bought oak desk & ladder unit for home office & ladder unit, floating shelves for summerhouse.
17 August 2025
The Futon Company's, Tatami King Size bed - best thing I ever did was to purchase one of these!
Apart from marrying my wife, of course.
Have owned the bed now for at least 15 years I qualified to offer a genuine review. The bed, together with a firm quality (Hypnos) mattress, has delivered a decent...
1 November 2024
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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