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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Really helpful staff who took a lot of trouble to go down stairs and find a sample to show me
I was able to make a decision as a direct result of his help and was not what I expected to be choosing when I entered the shop.
Visiting the shop is so much better than ordering directly on line!
10 August 2025
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
Welll I ordered easily on line, had the goods shipped to a shop where they were ready, wrapped to be taken away. Easy. The staff are very pleasant and efficient.
31 July 2025
We ordered our futon in store and the salespeople were very helpful. The order arrived 5 days later as they promised. All very easy and product seems ideal for our needs.
31 July 2025
The order arrived on time, well packaged. I am very pleased with the bathroom box stand although I use for my hobbies- art work and sewing. It’s sturdy and looks very nice. I’m well pleased with my purchase.
23 July 2025
What a lovely shop
Selling different items, some great ideas for around your home
Member of staff was lovely so nice to deal with and very knowledgable and helpful
Chose items and asked for them to be delivered. They were delivered within 3/4 days. Will buy again.
Purchased from York branch
17 July 2025
Communication from the company was excellent - acknowledgement of order and its dispatch. My order arrived in a timely manner and the stool was well packed so undamaged. The stool was exactly as described and only took a couple of minutes to attach back section. The storage area has already been...
10 July 2025
Furniture was well built and reasonably priced. Delivered on time, we had 1 fault with 1 piece of furniture but it was soon remedied with no problem. Would be happy to buy from them again
3 July 2025
Easy to order instore, and collected after email confirming item was at the store. Bought to go alongside existing short folio shelving. I do like having the store in town for browsing and always find the staff there to be most helpful.
2 July 2025
Excellent delivery service. Called a few days ahead to schedule a convenient time. Delivery drivers were friendly and professional.
Item (futon chair) is good quality and solid. Should last a lifetime.
26 June 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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