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Futon Company
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What our customers are saying
Needee a futon mattress and headed to Futon Comoany in Edinburgh and it was very easy to make a choice among the 3 available. It was essentual to go to the shop to appreciate the differences in the firmness. Lovely and friendly staff amd we service received a great service from Hayden who helped us choose...
10 August 2025
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
I recently purchased a narrow ladder shelf from Futon Company and I couldn't be happier. The ordering process online was straightforward, and the collection was quick and easy. The product itself is fantastic quality, the instructions were clear, and it was easy to assemble. I'll definitely be a returning...
30 July 2025
I was told in shop that it was easy to put together! I was warned that it would be heavy However- I was not told that it arrives as a flat pack! It took a long time to put together and I was very disappointed Now it is up I love it !- but I felt that I was lied to and I would have preferred to be able...
25 July 2025
This was my first time in the store and the staff were so helpful and full of smiles. It was Griffyn's first week and what a lovely chap and asset to the store he is. Maria too went out of her way to help and I left with exactly the right purchases. I will definitely be back to buy more as the store...
25 July 2025
Helpful staff in the Tottenham Court Road branch - obrigado Celso. Useful advice, about products, options and specs. No hard sell. Delivery went smoothly, as scheduled. Highly recommended.
24 July 2025
Bought a few smaller items, wooden hooks, tall mirror and mirrored cabinet. The quality so far seems excellent. I haven’t put up the tall mirror yet but everything else has proven to be very well made.
24 July 2025
The order arrived on time, well packaged. I am very pleased with the bathroom box stand although I use for my hobbies- art work and sewing. It’s sturdy and looks very nice. I’m well pleased with my purchase.
23 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Ordering on the website was very quick and easy and there was an option to collect from store immediately.
The staff in the Leeds shop have always been very helpful and friendly.
6 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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