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Futon Company
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Excellent
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What our customers are saying
The assistant in the Guildford shop was unobtrusive and very helpful when needed. The chairs I ordered were delivered quickly. I'm very pleased with them.
7 August 2025
I ordered 3 trays and the Bordeaux Folding oval table and four folding oak chairs through Antonio at the Tottenham Court Road branch. His advice was superb. The order arrived today and the quality of the wood and craftsmanship is superb. Easy to assemble. Love that it is solid wood and I can maintain...
7 August 2025
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
The staff in the Guildford branch have always been helpful and welcoming. Particular shout out to Jermaine and Rosie. Ordered two items with their buy 1 get 1 half price offer. Can't wait to receive my new furniture!
3 August 2025
Friendly, efficient and professional staff at the Exeter store who provided very helpful advice and excellent service.
Smooth ordering procedure and prompt delivery on the expected day with the possibility to pick up from the store when it suited me.
Very good quality, well-made furniture. I am delighted...
30 July 2025
Beautiful furniture, superbly made. They combine functional and beautiful brilliantly. Their space saving pieces are ingenious, and even their larger ones, such as drop leaf dining tables, are fantastic. Very reasonably priced too.
27 July 2025
I was told in shop that it was easy to put together! I was warned that it would be heavy However- I was not told that it arrives as a flat pack! It took a long time to put together and I was very disappointed Now it is up I love it !- but I felt that I was lied to and I would have preferred to be able...
25 July 2025
I bought a small oak table which is perfect for our small house. However, we are both elderly persons and I was worried about assembling and lifting it. I told the lady in the Oxford shop and she was amazing. She said she would help. Well, you cannot get any better service than that. I am so grateful...
19 July 2025
I ordered a butterfly chair from Futon and am very pleased with it. It's very comfortable and looks great too. Delivery was quick and easy. I was notified well in advance of the driver's arrival
16 July 2025
Customer service in your Solihull branch was fantastic. Ordered items, arrived when they said. Everyone so pleased with their items. (Wish I knew her name - )
8 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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