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Futon Company
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Excellent
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What our customers are saying
Great quality & great customer service
Great furniture designed for small spaces, much better quality than other flat pack brands. Thank you to Santiago and Danny from the Finchley store for sorting out my courier delivery gone awry with no extra expense or hassle on my part - amazing service!
8 August 2025
I ordered 3 trays and the Bordeaux Folding oval table and four folding oak chairs through Antonio at the Tottenham Court Road branch. His advice was superb. The order arrived today and the quality of the wood and craftsmanship is superb. Easy to assemble. Love that it is solid wood and I can maintain...
7 August 2025
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
We ordered our futon in store and the salespeople were very helpful. The order arrived 5 days later as they promised. All very easy and product seems ideal for our needs.
31 July 2025
I was told in shop that it was easy to put together! I was warned that it would be heavy However- I was not told that it arrives as a flat pack! It took a long time to put together and I was very disappointed Now it is up I love it !- but I felt that I was lied to and I would have preferred to be able...
25 July 2025
This was my first time in the store and the staff were so helpful and full of smiles. It was Griffyn's first week and what a lovely chap and asset to the store he is. Maria too went out of her way to help and I left with exactly the right purchases. I will definitely be back to buy more as the store...
25 July 2025
Bought a few smaller items, wooden hooks, tall mirror and mirrored cabinet. The quality so far seems excellent. I haven’t put up the tall mirror yet but everything else has proven to be very well made.
24 July 2025
We ordered the Bed in a Bag, it arrived when it should, it is a good quality product. Very pleased withb the website, order procedure, delivery and product.
23 July 2025
Love this brand. Consistently good quality across the board and at good prices. Recently had a really good experience at the York shop with Hayley. We'd ordered an oak framed mirror which was slightly chipped when it arrived. One quick phone call and a couple of emails later and she'd arranged a replacement...
22 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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