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Futon Company
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What our customers are saying
Until recently I had no idea about the range on offer by Futon, I understood that they offered futon beds and nothing more. What a surprise I had.
I found a small but expandable dining table suited for my new house, the quality is excellent. That was delivered efficiently and with good communication...
3 July 2025
I recently bought a linear sofa bed from the futon company. Everything was delivered quickly and it is a lovely piece of furniture. Upon building it, I noticed that two of the legs had small cracks. I spoke twice to the futon company's customer services, and both times it has been excellent, particularly...
2 July 2025
Excellent customer service from Rosie at Guildford store, nothing was too much trouble, lovely shop shop and excellent products at affordable prices.
26 June 2025
We went to the shop today with an intention to buy a sofa bed. Joe their member of staff was excellent in explaining and demonstrating the sofa bed we liked. He really helped us with all of our questions and showed good knowledge about their furniture. We really like their simple yet tasteful furniture...
22 June 2025
Staff at the Bristol store are so helpful and friendly, both on the phone and in person. The pieces we bought are beautifully designed and well made. We expect they will last too, based on our experience with a Futon Shop bed which we bought in the Oxford store back in 2002 and which is still in perfect...
7 June 2025
Unexpected find of great little watering cans of a sensible small size which i will use at school and for nature club. They are proper watering cans, good quality and attractive, in natural colours, and a very good price :) Would also make an attractive planter/cache pot.
23 May 2025
Easy to order - easy to pick up and a very helpful shop assistant in the shop at Guildford. Love the futon cover and cushions - has revived our very old futon!
22 May 2025
Table arrived, delivery great. Only noticed scratch on table top post-assembly. Company really helpful - arranged replacement table top straight away. Really responsive and great customer service. Product looks spot on! Very happy.
20 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
Excellent service, particularly from Assi at your Brighton store. I just love the products. I love anything that reminds me of the many years I lived in Japan.
15 May 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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