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Futon Company
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Excellent
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What our customers are saying
Hello, I was welcomed by staff at the Edinburgh store who gave me exceptional professional advice from looking after furniture, adjustments and colour schemes. These bright staff members do know a thing or two and are happy to help you decide. The new layout of the shop is well thought out. Many thanks...
13 April 2026
Buying and collection worked well. The three leg side table was value at £25 but needed the legs to be rubbed down and revarnished. At full price the side table would have been returned.
13 April 2026
The girls at the Plymouth branch are really helpful and friendly. The table, bookshelves and futon we have purchased over the past two years are very good quality and very reasonably priced. Very impressed overall.
12 April 2026
Excellent service from the staff gace good advice, delivered on the booked date and on time.
Funiture easy to assemble and looks great in our conservetry.
3 April 2026
nice sales assistant, very helpful. when my order went astray I got a human on the phone to help me and he found it quickly. The item was beautiful and easy to assemble
1 April 2026
Clean, crisp lines of furniture, concise instructions & easy to put together - items look great!
Delivery on time, kept informed of progress & items arrived in excellent condition.
26 March 2026
Nicola was helpful, as ever, telling us about various pieces of furniture. We bought an ex-display Hannei (?) open wardrobe which Nicola kindly dismantled and securely packed for us, which made transporting it home much easier.
A great experience at The Futon Company, as usual.
24 March 2026
Great company and great sofa bed. The oke 2 seater sofa bed is comfy, looks brilliant and is fantastic quality. Assembly was not difficult as the instructions were clear. The only thing I will mention is that the sofa bed is heavy to move but that is because it is solid oak. They emailed care and guidance...
21 March 2026
Our furniture is wonderful, but the delivery company here awful.
They delivered at the wrong time, the box was wrecked, the shelving damaged and the driver was very rude.
It will not put us off ordering fabulous furniture from the Futon Company, but another delivery firm would be a good idea.
17 March 2026
Purchases an ottoman stool/ pouffe for my daughter. I rang the Guildford branch and spoke to a member of staff who was extremely helpful.
The item was delivered to the shop at my request and we are delighted with the quality and price of our purchase
13 March 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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