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Futon Company
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Excellent
Most Popular
What our customers are saying
Very helpful both in the Bristol store and also ordering online. Great customer service too as one small item was damaged and it was really quick and easy to call up and get a replacement sent. Love the products, and am very happy with the look and quality of everything I bought.
18 April 2025
These are seriously quality pieces of furniture. Lovely wood with a great sheen and the two different styles really complement each other. Easy to assemble and they look fantastic in a small space. Was pleased that the delivery was smooth and as stated, which is so often not the case with buying furniture....
14 April 2025
Everything went very smoothly. Haven't assembled it yet but it is well made and the wood is very solid and durable. Great design, clear instructions. Love it.
12 April 2025
Good value and quality product. Easy to order online and collect in store. Store staff very helpful. Installation a little fiddly but overall no issues. Very comfy sofa.
2 April 2025
We bought a stool. We found we no longer have the ability to assemble flat-packs. We learned from the website that Futon now offer assembly. We arranged a taxi to take the pack to the York shop. The manager was standing outside to swap it with an assembled stool !
29 March 2025
Very, very helpful lady in Chiswick shop. Delivery went smoothly. Table went together very easily and looks great. Ladder desk is still in the box waiting for a man to come.
26 March 2025
I visited the Solihull branch today 40 minutes before close. Adam who was helping me was amazing. Helped me set up klarna, assisted me while I was still deciding what to get, I simply received a personal shopping experience that makes me want to come back. I walked in to buy 1 item and left with 3 more,...
19 March 2025
We wanted to buy a sofa bed frame without the mattress because we already had one, and they were happy to give us a good discount off the total price. The delivery came a bit earlier than expected, and the delivery team carried it upstairs for us. The quality of the (birch) frame is really good, and...
16 March 2025
Had great service from Roman at the Solihull branch. They were out of stock for an oak desk but I needed it that weekend so he found one at another branch & organised the collection. Also, when collecting some cushions & discovering the delivery bay blocked he brought them to my car - in the sleety rain!...
16 March 2025
Great customer service
Bought the trundle bed in February and couple of niggles were resolved by Prisca in customer support with great patience - she is a really good ambassador for the company. I am very pleased with the trundle bed: it is perfect for our extremely small spare room for 2 of the grandchildren...
9 February 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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