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Futon Company
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Excellent
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What our customers are saying
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
Excellent packaging keeping bed components safe. All the screws and plugs were accounted for .Visual instructions easily follow able. Less than an afternoon to construct.
Delivery people were pleasant, quick and amenable. A brilliant purchase all round !!
13 April 2026
Hello, I was welcomed by staff at the Edinburgh store who gave me exceptional professional advice from looking after furniture, adjustments and colour schemes. These bright staff members do know a thing or two and are happy to help you decide. The new layout of the shop is well thought out. Many thanks...
13 April 2026
The girls at the Plymouth branch are really helpful and friendly. The table, bookshelves and futon we have purchased over the past two years are very good quality and very reasonably priced. Very impressed overall.
12 April 2026
We recently purchased a side table with mirror. The product is very good as with all the products in the shop . Nicola in the shop was very helpful and pleasant to deal with.
9 April 2026
Futon could keep the furniture in storage until I was ready to receive it. They added an additional piece of furniture over the phone and sent link for payment instantly. The quality of the items delivered were excellent and the instructions to build them were clear. Delivery service was very good....
9 April 2026
Received leaning desk and although tricky to assemble alone, was clear to read instructions. 2 parts were damaged, however, the customer service was very fast in responding and sending out replacement parts.
8 April 2026
The sofa bed is beautiful, robust and practical. It was delivered within days of ordering and was easy to put together and transforms into a comfortable bed and back into a stylish sofa easily
6 April 2026
Easy and very helpful instructions for assembly.
Looks good in our front room.Will purchase from Futon again.Delivery was a day late but no big matter.
1 April 2026
Charley from the Plymouth store was so helpful, she went above and beyond when I purchased a desk off the sales floor, as I wasn’t from the area she packaged it up for me while I arranged a courier. It was being picked up the next day early, and she even came in on her day off going above and beyond...
13 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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