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Futon Company
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Excellent
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What our customers are saying
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
We ordered the Oke - 3 Seater Sofa Bed Solid Oak, and it is excellent quality. The delivery was fast and handled brilliantly by two young men to the room of our choosing. Assembly was a breeze with the provided instructions and this thing is absolutely solid, with an extremely comfortable futon on top,...
4 April 2026
Lovely furniture, I’m so pleased with my futon - simple assembly and seems great quality + so comfy!
Rosie was also very helpful in the Guildford shop :)
1 April 2026
Prompt dispatch and delivery of items. Both the four tray oak caddy and the free-standing loo roll holder were easy to put together and look great in our new downstairs loo. Solid-feeling with a decent heft to them, very happy with my purchase and the service from Futon Co.
1 April 2026
Very happy with the products they are very good quality and the service from the company is excellent will definitely be buying more for you much appreciated
27 March 2026
Futon company the pantiles Tunbridge Wells
Lovely items of furniture and super staff. From Susan..
Maria was so welcoming and helpful when I spotted a painted cabinet that I wanted to buy. She even removed the 4 legs and managed to lift it into my large bag. Thank you Maria. Nicola was so pleasant...
20 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Charley from the Plymouth store was so helpful, she went above and beyond when I purchased a desk off the sales floor, as I wasn’t from the area she packaged it up for me while I arranged a courier. It was being picked up the next day early, and she even came in on her day off going above and beyond...
13 March 2026
Purchases an ottoman stool/ pouffe for my daughter. I rang the Guildford branch and spoke to a member of staff who was extremely helpful.
The item was delivered to the shop at my request and we are delighted with the quality and price of our purchase
13 March 2026
We’re very satisfied with our purchase. We opted to have it delivered and found the detailed communication between us and the delivery company really helpful.
12 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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