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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
Convenient shop with friendly staff. Ordering was easy and delivery was good with updates given. Furniture easy to put together and is solid and will last.
30 April 2025
I bought a sofa bed from the Futon Company. It’s beautiful, solid and well made, good quality materials, comfortable, reasonable value for money. The shop staff were very helpful when I was choosing which design to buy. I delayed delivery because my floor sanding was delayed, and Futon Company kindly...
27 April 2025
Love, love, love my little ottoman/stool. I've been looking for a long time for this exact look & found it with the Futon Company. Highly recommend this company
25 April 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
Cannot fault this Company. Very efficient, delivery within a few days. Kept up to date with time etc. The product we ordered is very high quality, we were so impressed we ordered two more. (Sleepover single futon fold up bed). Very competitively priced too. We can highly recommend.
18 April 2025
Very helpful both in the Bristol store and also ordering online. Great customer service too as one small item was damaged and it was really quick and easy to call up and get a replacement sent. Love the products, and am very happy with the look and quality of everything I bought.
18 April 2025
The product was exactly as described. The quality was really good and assembly instructions were clear. Only issue was that the top and bottom sections of the cabinet that I had ordered had the incorrect numbering so I had to take apart and re do. I am very pleased with the small shelf unit and the narrow...
18 April 2025
In store experience fabulous. Jamie was an absolute star - helpful, knowledgeable and patient. His suggestions worked beautifully and we now have a neat refurbished futon which we are much happier with. I didn’t find the website informative enough.
8 April 2025
Excellent service as ever. The products are first class and have helped us - certainly not just futons - to be happy with a downsizing move in recent times
4 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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