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Futon Company
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Excellent
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What our customers are saying
The assistant in Norwich was very helpful and patient with us. The 2 items ordered arrived on time with no problems. We are very pleased with the furniture.
10 May 2025
Always excellent service at the Futon Company. Ordered online and collected at store everything was ready without any fuss. And it was but one get one half price. I’ve shopped there for years in Norwich and I will probably shop there for years to come too.
2 May 2025
Advice in shop was very good and staff very friendly.
Delivery company telephoned to check availability for delivery, then delivered when agreed. They put the futon in the room we requested.
23 April 2025
They had the perfect item I needed for a tiny space. The staff was very accomodating and gave me suitable options that made my purchase easy when I was ready.
16 April 2025
Excellent , knowledgeable and friendly service at the Bristol shop. Lovely two seater sofa which easily converts into single bed. Very comfortable!
To put it together though was a nightmare….
10 April 2025
Excellent service as ever. The products are first class and have helped us - certainly not just futons - to be happy with a downsizing move in recent times
4 April 2025
I really liked the simplicity of the design. The box is well made and looks good. The communication as to delivery was good too. I am very happy with it.
3 April 2025
The purchase online was easy to achieve. When I called to pick up my futon the lady at the store was extremely helpful and she assisted me in loading up my purchase into my vehicle, and gave good advice concerning extra purchases to enhance what I bought. The when I assembled my futon at home is was...
2 April 2025
Very pleasantly surprised by the service after boycotting the store for the best part of 20 years after having some poor customer service and an email from the ceo calling me a liar. Shame really as I think I’d have had a house full of their stuff. Still water under the bridge and nice staff now working...
26 March 2025
The staff in Tottenham Court Road were really helpful and display a great attention to detail. I was served by an Italian gentleman who kindly made a carry case for me to comfortably carry the products I purchased by hand. The attention to detail and the resulting quality of the carry case itself said...
25 March 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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