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Futon Company
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Excellent
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What our customers are saying
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
Local shop so easy to view items and order. Staff very helpful. Kept informed re delivery and best of all items easy to assemble and look good. Excellent quality and value for money.
9 May 2025
I bought a sofa bed from the Futon Company. It’s beautiful, solid and well made, good quality materials, comfortable, reasonable value for money. The shop staff were very helpful when I was choosing which design to buy. I delayed delivery because my floor sanding was delayed, and Futon Company kindly...
27 April 2025
The shop in Norwich is lovely and when looking at the window display you get drawn in like a magnet. Really friendly shop assistants and generally very welcoming. There are so many nice things for the home at very competitive prices. I highly recommend as I keep going back.
23 April 2025
Bought a bed in a bag and carried it across London on the bus..surprisingly lightweight. So I was very pleased that the mattress is very comfortable so definitely good for my granddaughter staying over, and I might use it myself at a festival or two . ????
18 April 2025
These are seriously quality pieces of furniture. Lovely wood with a great sheen and the two different styles really complement each other. Easy to assemble and they look fantastic in a small space. Was pleased that the delivery was smooth and as stated, which is so often not the case with buying furniture....
14 April 2025
My 70+ family members loved this tatami, we've bought three to make it a slightly bigger super king size, and put on a 10cm thick foam mattress topper and it went like the best night they ever had, one of them have serious scoliosis. They told me it is comparable with their original £2000+ super firm...
13 April 2025
We took delivery of the Rondo Single Seater sofa bed this week- a beautifully made piece of furniture but struggled to put it together- a combination of us not being very practical and instructions that were not very clear. In desperation we ‘phoned the Norwich store and spoke to Patricia and Archie....
13 April 2025
Attractive and well made products at an excellent price. We have used the futon company desk accessories in our new office. We have gone for mostly reclaimed or natural materials in the refurb and the Futon Company desk accessories look great with our natural cork and oak strip wall panels. All arrived...
10 April 2025
In store experience fabulous. Jamie was an absolute star - helpful, knowledgeable and patient. His suggestions worked beautifully and we now have a neat refurbished futon which we are much happier with. I didn’t find the website informative enough.
8 April 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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