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Futon Company
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Excellent
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What our customers are saying
I purchased several pieces of furniture recently from the store on Tottenham Court Road and I couldn't be more appreciative of their help and excellent customer service. Highly recommend that branch and the pieces of furniture are wonderful. Thank you!
16 April 2026
Service in the store was helpful in making choices and followed up with making the order for me before the sale finished. The items arrives when promised and are well put together for self assembly. Instructions were adequate although not all parts were labelled which did matter for a leaning shelf that...
13 April 2026
Hello, I was welcomed by staff at the Edinburgh store who gave me exceptional professional advice from looking after furniture, adjustments and colour schemes. These bright staff members do know a thing or two and are happy to help you decide. The new layout of the shop is well thought out. Many thanks...
13 April 2026
The girls at the Plymouth branch are really helpful and friendly. The table, bookshelves and futon we have purchased over the past two years are very good quality and very reasonably priced. Very impressed overall.
12 April 2026
A clear website with full product details, easy to order and quick delivery. The product( narrow bedside table) is fine, easy to put together and looks good. Perfect for a small space. Good value .
8 April 2026
We were kept fully informed regarding delivery, when and how the delivery would happen, and all happened smoothly.
The delivery guys were great.
And my Futon is fantastic great company.
One happy customer.
4 April 2026
I love the design and price. Also, the shop was open at convenient hours, the staff was nice and the overall experience - finding what I need, buying it and getting it home - was excellent !
The only thing to improve (one which did not bother me) could be fulfilment time. Futon Company is obviously...
3 April 2026
We have guest staying over who frequently have laptops with them. Our guest room is too small to contain an ordinary desk, so the drop-leaf console has turned out to be an excellent solution. I’m delighted with it.
1 April 2026
Communication and delivery were both very good.
Unfortunately I had to return the side tables, one was slightly damaged & they didn't really fit our space.
The return process was quick & easy, the money was back in my account 2 days after it was picked up.
24 March 2026
Staff were really friendly and approachable. We were given helpful advice about Futon mattresses and cover fabric choices. Staff product knowledge was excellent. We felt staff went out of their way to ensure we were able to receive products at the earliest opportunity. Great experience overall. Could...
21 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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