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Futon Company
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What our customers are saying
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
Everything very good!
I am hopeless with online matters BUT I ordered a mattress in the sale and the website and subsequent service were excellent. The product was described clearly, payment process was smooth and the delivery was far quicker than I had expected. The mattress has already proved invaluable....
2 October 2025
I wanted to purchase the Parker shoe bench for my son who lives in Bristol. The staff in that store were really helpful with ordering and paying for the item down to keeping it in store until I came to Bristol for my son’s birthday. Thank you all.
27 September 2025
Well over the years I've made several purchases at the Futon Company in Guildford both large and small. I have always found Rosie and Karen so pleasant and helpful and they really know their stock and are able to give excellent advice. I certainly recommend checking out the shop for quality pieces that...
21 September 2025
Very pleased with the two sets of white drawers we ordered for our bathrooms and the kitchen pine table and stools Pleasant staff in the Solihull branch and kept up to date with delivery times Great quality and good price
19 September 2025
Came into the store for the third time as I noticed The Manager in the window. Found myself buying more lovely bits and there’s an incredible day bed I’ve got my on. Lovely store & lovely staff
13 September 2025
Very good product that seems strong and comfortable. It was pretty easy to construct, too. Everything arrived on time as expected, and communication from the company was good. Most of all, though, the product (a single futon chair), is nicely designed and comfortable.
1 September 2025
The chair I ordered was exactly as described it was sturdy, functional and looks lovely. The delivery was fast and efficient arriving earlier than I thought.
26 August 2025
Easy site to order from, lovely ladder bookshelf in real wood, had £20 off at time of purchase. Easy assembly took about an hour for one person, would have been quicker with two. Dispatched within a couple of days and tracked delivery with regular delivery times and two chances to change to another...
20 August 2025
The quality and choice of colour for a new futon cover made for a comforting feel. I bought the futon many years ago and had made my own cover due to a lack of funds. However, this cover was so amazing, I wished I had bought one in the first place. Not only that, but after so many years of good use of...
17 August 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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