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Futon Company
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Excellent
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What our customers are saying
Excellent products not just for smaller spaces but wherever you need a shoe rack in hall, a guest sofa bed, a desk, cushions, kitchen ware or decorative items....the shop is a wonder!
29 November 2025
I had to order by phone -very helpful service. Quick and efficient delivery service and excellent quality. I've had two Twingle oak sofas in daily use for at least ten years -upgraded them with new covers and under drawers. Perfect!
29 November 2025
Had a problem with Futon, popped into store, sent some Photos replacement authorised very quickly.
Replacement arrived within a few days.
The team at York were brilliant as they always are.
19 November 2025
Great experience : customer-friendly, helpful & knowledgeable staff. Product variety & regular updates / additional versi9ns of product-lines.
Company doing well : largely stuck to Brand'' theme" & designs over the years but with "new twists" added regularly. Consistent product quality & affordable...
9 November 2025
Very happy with our futon from this company. It is excellent quality and at a very good price - especially as we got it during a sale. The delivery charge for two men in a van was reasonable too, as we live out in the wilds of west Wales.
7 November 2025
Lovely staff at Guildford. Rosie was very knowledgeable and pleasant to talk to. The sofa arrived a little later than advised. Also a little more difficult to assemble than advised.
We got there in the end and would suggest a better drawing.
7 November 2025
After reading several negative comments regarding delivery and customer service, I was slightly hesitant ordering.. I had absolutely no need to worry, as delivered was as expected, within five day's of placing order, and customer service was spot on.
I purchased three large self assembly pieces, instructions...
7 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
Good quality product, easy to order, but took its time being delivered, considering I am 5 minutes away from the warehouse. It would be perfect if you could pick direct from the warehouse rather than a store.
29 October 2025
Love the designs and perfect quality! Always wait for a clearance sale to get fair prices (otherwise its an expensive brand). You can purchase at stores and ask to ship home - which is awesome bc you get to try the furniture before buying (and help the local stores to stay in business).
30 June 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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