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Futon Company
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What our customers are saying
Again lovely products from Futon Company: ordered four table lamps and a storage stool. All are exceptional quality and style, cannot fault the ordering and delivery process. Arrived well packed and at the time stated on the tracking. Communication with the courier was excellent. Thank you Futon Company....
13 May 2026
From the very start I was impressed with the friendly and informative sale. I requested a home delivery, no problems what so ever, contact made and delivery spot on. Items were packed really well, and arrived in perfect condition. Items ordered were of a high standard of materials and craftsmanship....
6 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
Really helpful and understanding of why I returned a damaged item. The refund had been received. The staff were polite, diplomatic and friendly. Definitely will return.
21 April 2026
Rosie in the Guildford store was very helpful in making our decision on which futon sofabed to buy - frame, futon, cover etc.
Delivery was quick and self assembly was good - after we studied the instructions several times!
The comfy futon really is comfy and the sofabed looks fabulous. Highly recommended...
20 April 2026
Very helpful person in the Edinburgh arranged our order and the complicated delivery and the futon when it arrived was very good quality and looks great. Nobody has slept on it yet!
19 April 2026
Long wait between order and collection but on collection I have found the products to be well but simply packaged, easy to assemble and sturdy pieces of furniture. Simple and practical
14 April 2026
Buying and collection worked well. The three leg side table was value at £25 but needed the legs to be rubbed down and revarnished. At full price the side table would have been returned.
13 April 2026
Received leaning desk and although tricky to assemble alone, was clear to read instructions. 2 parts were damaged, however, the customer service was very fast in responding and sending out replacement parts.
8 April 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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