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Futon Company
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Excellent
Most Popular
What our customers are saying
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
Item bought just what I was looking for , got home ordered another one ,delivered quickly and kept informed of time .Would order f tom the store again great service .
17 April 2026
Great shopping experience, to be able to shop in store is a massive bonus as you can get a real feel for the products.
Clear assembly instructions, great product
13 April 2026
Service in the store was helpful in making choices and followed up with making the order for me before the sale finished. The items arrives when promised and are well put together for self assembly. Instructions were adequate although not all parts were labelled which did matter for a leaning shelf that...
13 April 2026
Futon could keep the furniture in storage until I was ready to receive it. They added an additional piece of furniture over the phone and sent link for payment instantly. The quality of the items delivered were excellent and the instructions to build them were clear. Delivery service was very good....
9 April 2026
Very sturdy furniture easy to assemble as instructions and parts are very clear. Had many compliments on how my table and benches looked. Good company.
1 April 2026
First time using the company and very impressed. Purchased a roll up futon mattress for my grandsons when they come to have a sleepover. The design is brilliant as it rolls up for easy storage and has a carry handle. It's also very comfy. The item arrived very quickly too.
1 April 2026
Communication and delivery were both very good.
Unfortunately I had to return the side tables, one was slightly damaged & they didn't really fit our space.
The return process was quick & easy, the money was back in my account 2 days after it was picked up.
24 March 2026
Absolutely chuffed with this purchase from Futon Company. The build was refreshingly straightforward, no nonsense instructions, everything lined up properly, and it came together without any swearing (which is rare for flat-pack anything).
The quality is genuinely top tier. Solid, well-finished, and...
20 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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