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Futon Company
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Excellent
Most Popular
What our customers are saying
Good price on demonstrator item in shop which was in good condition and had top spec mattress . Staff were very helpful, pleasant and kept us fully informed.
31 July 2025
Your lovely, charming and knowledgeable shop person made our purchase of a new futon mattress easy…. she even let us take material swatches home to check colours for our futon cover. We were surprised and grateful. There is no doubt; we will recommend your shop to friends and colleagues. Many many...
24 July 2025
Lots of lovely things to choose from at great prices. It was very straightforward to order a couple of items online to collect from the Leeds store. I think all the staff who work in the Leeds branch deserve a big shout out as every single time I go in they are
consistently friendly and helpful....
23 July 2025
The assistant in the shop on Finchley Road was really very very helpful. We had a particularly special need for a piece of furniture and he spent time discussing this with us. The delivery itself went extremely smoothly. Jerusalem
19 July 2025
I bought a small oak table which is perfect for our small house. However, we are both elderly persons and I was worried about assembling and lifting it. I told the lady in the Oxford shop and she was amazing. She said she would help. Well, you cannot get any better service than that. I am so grateful...
19 July 2025
I was interested in the options for an occasional bed in the smallest of two bedrooms in my house. Jodie in the Norwich store was particularly helpful with her knowledge and interest. I ordered online and I know I will be back for more ideas given the fact I live in a modern compact house.
15 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
The whole process of shopping with Futon was really enjoyable. I first browsed their Bristol store on Park Street which is one of my favourite shops, and I felt very welcome in there because of the friendly staff. The items I wanted weren't in stock in the store but the worker kindly offered to place...
7 July 2025
Ordering on the website was very quick and easy and there was an option to collect from store immediately.
The staff in the Leeds shop have always been very helpful and friendly.
6 July 2025
Easy to order instore, and collected after email confirming item was at the store. Bought to go alongside existing short folio shelving. I do like having the store in town for browsing and always find the staff there to be most helpful.
2 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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