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Futon Company
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Excellent
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What our customers are saying
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
Convenient shop with friendly staff. Ordering was easy and delivery was good with updates given. Furniture easy to put together and is solid and will last.
30 April 2025
Very helpful both in the Bristol store and also ordering online. Great customer service too as one small item was damaged and it was really quick and easy to call up and get a replacement sent. Love the products, and am very happy with the look and quality of everything I bought.
18 April 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
I’ve purchased a number of items from the Futon Shop over the years and the quality has always been great. They offer a number of innovative storage solutions
17 April 2025
After much searching for a table to fit our kitchen that also expands we chose the Delta table with 4 Oak Pass chairs. It took quite a while to assemble everything and needs 2 people as table is solid and heavy. But once ready it is a joy, looks so stylish, excellent quality and seats 4 people easily,...
15 April 2025
These are seriously quality pieces of furniture. Lovely wood with a great sheen and the two different styles really complement each other. Easy to assemble and they look fantastic in a small space. Was pleased that the delivery was smooth and as stated, which is so often not the case with buying furniture....
14 April 2025
I am very pleased with the side table I ordered - it is just what I needed beside the sofa.i am delighted with the quality. Delivery was quick and I was able to assemble the table fairly easily. There was no tracking however or updated delivery communication and the parcel was left outside my door.
10 April 2025
Another super comfortable futon from you! It's the 3rd futon we've had from you in 25 yrs. The delivery was after the scheduled time, but that's no big deal for me.
7 April 2025
Excellent service as ever. The products are first class and have helped us - certainly not just futons - to be happy with a downsizing move in recent times
4 April 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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