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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Really helpful staff who took a lot of trouble to go down stairs and find a sample to show me
I was able to make a decision as a direct result of his help and was not what I expected to be choosing when I entered the shop.
Visiting the shop is so much better than ordering directly on line!
10 August 2025
The assistant in the Guildford shop was unobtrusive and very helpful when needed. The chairs I ordered were delivered quickly. I'm very pleased with them.
7 August 2025
I was told in shop that it was easy to put together! I was warned that it would be heavy However- I was not told that it arrives as a flat pack! It took a long time to put together and I was very disappointed Now it is up I love it !- but I felt that I was lied to and I would have preferred to be able...
25 July 2025
Your lovely, charming and knowledgeable shop person made our purchase of a new futon mattress easy…. she even let us take material swatches home to check colours for our futon cover. We were surprised and grateful. There is no doubt; we will recommend your shop to friends and colleagues. Many many...
24 July 2025
The order arrived on time, well packaged. I am very pleased with the bathroom box stand although I use for my hobbies- art work and sewing. It’s sturdy and looks very nice. I’m well pleased with my purchase.
23 July 2025
Lots of lovely things to choose from at great prices. It was very straightforward to order a couple of items online to collect from the Leeds store. I think all the staff who work in the Leeds branch deserve a big shout out as every single time I go in they are
consistently friendly and helpful....
23 July 2025
Once assembled, this is an excellent and comfortable product. Ideal for occasional overnighters ! Lovely to sit on and read in those sleepless nights. We love it!
However, the assembly instructions were not easy to understand nor did there seem to be instructions for turning it into a bed mode or re-erecting....
18 July 2025
I have visited Futon store in Guildford a number of times recently and made a purchase. The staff are very helpful and Rosie has been very kind and helpful recently when I have been deciding what worked best for me. I will continue to visit as I like the products and you have very good staff. Many thanks...
18 July 2025
I was interested in the options for an occasional bed in the smallest of two bedrooms in my house. Jodie in the Norwich store was particularly helpful with her knowledge and interest. I ordered online and I know I will be back for more ideas given the fact I live in a modern compact house.
15 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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