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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
Beautiful products. Great quality. I bought three lamps in the sale, but they were good value at full cost anyway. Staff were extremely helpful and knowledgeable.
23 May 2025
Easy to order - easy to pick up and a very helpful shop assistant in the shop at Guildford. Love the futon cover and cushions - has revived our very old futon!
22 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
I really like the furniture and storage, it is good quality and well priced. Only needed them once but customer services have helped resolve an issue quickly also, very impressed.
17 May 2025
The assistant in Norwich was very helpful and patient with us. The 2 items ordered arrived on time with no problems. We are very pleased with the furniture.
10 May 2025
The Futon is good looking and comfortable
The customer service was very helpful
The Futon was delivered on time and was easy to assemble
We would do business with the Futon company again
28 April 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
The boxed stacker unit is excellent, fits perfectly into the space I wanted it for and the quality of the product is very very good and at a good price!
17 April 2025
I’ve purchased a number of items from the Futon Shop over the years and the quality has always been great. They offer a number of innovative storage solutions
17 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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