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Futon Company
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Excellent
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What our customers are saying
I went to the Tottenham Court Rd store. It is visually very pleasing.Well designed products,well displayed.The staff were helpful and knowledgeable and enthusiastic about what they were selling.A very pleasant experience.I felt supported throughout the whole process of buying.
I am very pleased with...
17 April 2026
The samples arrived right on time, and the assistance I received over the phone was very helpful. After a smooth online ordering process, the delivery arrived exactly as scheduled.
The double futon is perfect! Thank you to The Futon Company for the excellent craftsmanship and for making the whole...
12 April 2026
Futon could keep the furniture in storage until I was ready to receive it. They added an additional piece of furniture over the phone and sent link for payment instantly. The quality of the items delivered were excellent and the instructions to build them were clear. Delivery service was very good....
9 April 2026
I love the design and price. Also, the shop was open at convenient hours, the staff was nice and the overall experience - finding what I need, buying it and getting it home - was excellent !
The only thing to improve (one which did not bother me) could be fulfilment time. Futon Company is obviously...
3 April 2026
We ordered a Futon 5 shelf ladder stand after seeing our daughter’s. It is well made and finished and puts together easily. All the tools needed are included. It did take a while to arrive but we were told that on the online order form so we can’t mark it down for that - in fact it arrived before...
3 April 2026
Our cabinet arrived in shop on the correct date and was ready for collection. Assembly instructions were clear and although it took a good couple of hours to assemble, we now have a lovely cabinet. Very pleased with it.
26 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Mohammed provided exceptional customer service. He was so friendly, genuine and kind and offered it straight from the heart. His colleagues were wonderful too. My husband and I really enjoyed our time there.
16 March 2026
We visited the shop in Plymouth to view the furniture and accessories we have purchased, seeing them and there quality in the shop.
The products we purchased were ideal for our mini refurbishment.
The delivery service was efficient and easy for us, we were provided with a date and estimated delivery...
11 March 2026
We recently bought two Butterfly Folding Chairs from Futon Company and we absolutely love them.
They’re incredibly comfortable and spacious, making them perfect for relaxing in our terrace. We also love how easy they are to move around, so we can follow the sun or switch to the shade whenever we like....
5 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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