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Futon Company
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Excellent
Most Popular
What our customers are saying
York staff very knowledgeable & supportive in both sale of goods, delivery organisation of same & rectified a minor issue with a component.
Second time we’ve bought from this store & can’t fault them as representing Futon to the public & support to customers.
20 October 2025
I enjoyed visiting the shop, and the assistant was knowledgeable. The table I bought was as lovely as I had hoped and easy to assemble. I liked the free delivery.
10 October 2025
Everything very good!
I am hopeless with online matters BUT I ordered a mattress in the sale and the website and subsequent service were excellent. The product was described clearly, payment process was smooth and the delivery was far quicker than I had expected. The mattress has already proved invaluable....
2 October 2025
I wanted to purchase the Parker shoe bench for my son who lives in Bristol. The staff in that store were really helpful with ordering and paying for the item down to keeping it in store until I came to Bristol for my son’s birthday. Thank you all.
27 September 2025
Great bed frame for a great price. Really stable and good quality frame and boards. Delivered to the store and the staff very kindly helped me put the boxes in my car.
24 September 2025
We have bought 6 pieces recently from The Futon Company. I have had excellent service from all the staff I have dealt with.
The quality of the wooden furniture we have bought is excellent, & so hard to find these days.
Certainly will visit again.
Only wish you did a dining room range!
15 September 2025
Ordered & then a delay in delivery.
Telephoned & informed delay due to warehouse move.Waved delivery charge .
Lisa in Edinburgh store brilliant. She telehoned me to check items delivered & no problems. Five stars as problem arose ,
telehone calls always answered , explanation given rather than...
15 September 2025
We love the sofa, it was fun putting it together. Good simple clear instructions which were definitely helped by the staff member running through the instructions in store. He highlighted the potential mistakes that may have happened!
10 September 2025
The staff at swiss cottage branch are amazing and I am impressed with the way they service the customers with beautiful smile, welcoming manner and their kind words makes me go and buy at the branch at swiss cottage xxx Both(Hanna and Danny ) xxx ❤❤
I also love futon items as they are beautiful and...
9 September 2025
Bought a lovely mirrored key box after seeing it at my friend’s house. Am delighted with the quality and speed of delivery. I will be checking this companies accessory site in future. Very happy with my purchase.
30 August 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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