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Futon Company
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Excellent
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What our customers are saying
The item arrived from the warehouse, with a broken part. I phoned my local store and as,they had an unopened one in stock, we exchanged the part. This saved the hassle of posting the whole piece of furniture back and meant I didn’t have to wait for a replacement.
21 June 2025
I'm so pleased Solihull got a Futon shop again after so many years since it closed.
I much prefer to shop in store for these items.
Roman and the rest of the team are so friendly, professional and knowledgeable.
Oh and I am very pleased with my new Futon ????
13 June 2025
I wasn't expecting to buy from here - just browsing online - but I found what I was looking for; great inventory; fast delivery; solid product. Thank you!
10 June 2025
I am happy of the quality of the double Futon bed, and managed to assemble it on my own.
Delivery was on schedule. The driver and assistant kindly carried the bed components to a first floor room. They were polite and helpful.
Very pleased with this company and wouldn't hesitate to use them again.
26 May 2025
We visited the Finchley road branch on Saturday. Jermaine looked after us for over one hour so we could try the sofa beds first hand and make a well-informed choice. We already have several futon items at home and we've been impressed by their quality. We ended up purchasing a wonderful haiku 2 seater...
24 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
Excellent service, particularly from Assi at your Brighton store. I just love the products. I love anything that reminds me of the many years I lived in Japan.
15 May 2025
The futon has been delivered fast, men were very willing to put it into the small room in 2nd floor.
It is very nice, comfortable and wonderful addition to our home.
Thank you.
12 May 2025
Local shop so easy to view items and order. Staff very helpful. Kept informed re delivery and best of all items easy to assemble and look good. Excellent quality and value for money.
9 May 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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