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Futon Company
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What our customers are saying
Excellent products not just for smaller spaces but wherever you need a shoe rack in hall, a guest sofa bed, a desk, cushions, kitchen ware or decorative items....the shop is a wonder!
29 November 2025
Futon were very good when I ordered the wrong size Tatami mattress. They came and collected it and delivered the right size, which I paid separately for, I am now just awaiting my refund.
28 November 2025
We visited the Guildford store twice in the last week of November and on both occasions the staff, who were different on both days, were extremely friendly, helpful and efficient. The products are of interesting design, well made and easy to assemble. First class service.
26 November 2025
Ordered online. Informed of delivery time, phoned when on way. Helpful delivery staff brought heavy furniture in.
Oak flat pack was well made and strong. Better than other companies flat packs that we have bought in past.
Easy to assemble.
Looks nice in hallway. Would buy from there again.
19 November 2025
Great delivery. Great furniture. A bit tricky to put together. Needed 100% attention and tools not included in the packet. Instructions not as clear as those from Ikea. But products once assembled are sturdy and beautiful.
16 November 2025
Great experience : customer-friendly, helpful & knowledgeable staff. Product variety & regular updates / additional versi9ns of product-lines.
Company doing well : largely stuck to Brand'' theme" & designs over the years but with "new twists" added regularly. Consistent product quality & affordable...
9 November 2025
Lovely staff at Guildford. Rosie was very knowledgeable and pleasant to talk to. The sofa arrived a little later than advised. Also a little more difficult to assemble than advised.
We got there in the end and would suggest a better drawing.
7 November 2025
I shopped in store and was advised extremely well by a very gracious member of the team.
My first night on my new futon mattress left me with a bit of a face ache in the morning because I had been smiling in my sleep. It's preposterously comfortable.
31 October 2025
I have bought two items from Futon; a futon sofa bed and a lamp. I love both of them! The sofa bed looks fabulous, is really comfortable, and fits so well with the rest of my furniture. The staff in both the Plymouth and Guildford branches were so helpful in demonstrating how the sofa went into a bed...
20 September 2025
Really love my table I ordered.
Sadly I don't think they stock the product anymore.
Easy to assemble. Delivered promptly. As described. Should last a lifetime.
1 December 2024
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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