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Futon Company
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Excellent
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What our customers are saying
The quality of the products is very high as always and a pleasure to assemble. Everything is so simple to put together and the parts fit well unlike most other manufacturer’s products. The collection from the Oxford store was very efficient and everything was perfect.
28 June 2025
The item arrived from the warehouse, with a broken part. I phoned my local store and as,they had an unopened one in stock, we exchanged the part. This saved the hassle of posting the whole piece of furniture back and meant I didn’t have to wait for a replacement.
21 June 2025
The futon shop staff in Exeter were amazing, very helpful and delivered excellent customer service and support when I bought my bed. In fact every time I go in always the same high quality service when browsing or buying!
15 June 2025
The item arrived on time and was very well packaged.It was generally simple to put together,but some screws did not line up easily.The oak finish is of great quality.
Lovely table to sit with laptop or do art with small easel.
11 June 2025
Really pleased with the desk & chair l purchased. Your colleagues at the Exeter store were brilliant. I struggled to put the items together & didn’t have anyone to help me. I visited the store for help with the instructions & they were so helpful, took the items & put them together for me. Big thank...
6 June 2025
These are the second lot of oak cube storage boxes I have bought. They are lovely quality and easy to put together. The staff in the Brighton are always very helpful when I go in there to collect
31 May 2025
Always enjoyed the Futon Company's products. We have several pieces of bedroom furniture that simply look fantastic.
They are pricier but then you're getting something made of solid wood that will last forever if you take care with it.
Assembly is simple enough. Majority of work is already done before...
17 May 2025
I bought a few home accessories, which are all as described, good quality and value for money. After 4 days, I hadn’t had a confirmed delivery date so I contacted customer service, who responded promptly. Delivery on the website is stated as 3-5 working days and mine took 5 days so I am happy. Would...
17 May 2025
The member of staff at the York store who showed us all the options and was extremely knowledgeable about all of the products.
He was also happy to move things around d so that we could try everything.
17 May 2025
The two delivery assistants were very helpful and worked well as a team. They had good manners.
If I order from Futon Company in the future I hope the staff will be as good as these two(!)
30 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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