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Futon Company
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Excellent
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What our customers are saying
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
This was my first time in the store and the staff were so helpful and full of smiles. It was Griffyn's first week and what a lovely chap and asset to the store he is. Maria too went out of her way to help and I left with exactly the right purchases. I will definitely be back to buy more as the store...
25 July 2025
Bought a few smaller items, wooden hooks, tall mirror and mirrored cabinet. The quality so far seems excellent. I haven’t put up the tall mirror yet but everything else has proven to be very well made.
24 July 2025
Helpful staff in the Tottenham Court Road branch - obrigado Celso. Useful advice, about products, options and specs. No hard sell. Delivery went smoothly, as scheduled. Highly recommended.
24 July 2025
The order arrived on time, well packaged. I am very pleased with the bathroom box stand although I use for my hobbies- art work and sewing. It’s sturdy and looks very nice. I’m well pleased with my purchase.
23 July 2025
Ordered from the shop, quick and easy. Delivery was prompt and goods were well protected and arrived undamaged. Delivery was £12.50. Very reasonable.
18 July 2025
Love my furniture that I bought from the futon shop. I found it a bit of a challenge putting it together but I got help and it was fine????.
I found our local futon shop a delightful place to shop and the staff were really helpful and courteous .
12 July 2025
Great customer service,product arrived on time,good communication about delivery.Everything fitted together well,clear instructions.Lovely solid wood,no MDF or Chipboard.Looks great,quality product.Very happy,thanks.
9 July 2025
Furniture was well built and reasonably priced. Delivered on time, we had 1 fault with 1 piece of furniture but it was soon remedied with no problem. Would be happy to buy from them again
3 July 2025
Excellent delivery service. Called a few days ahead to schedule a convenient time. Delivery drivers were friendly and professional.
Item (futon chair) is good quality and solid. Should last a lifetime.
26 June 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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