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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
I had to order by phone -very helpful service. Quick and efficient delivery service and excellent quality. I've had two Twingle oak sofas in daily use for at least ten years -upgraded them with new covers and under drawers. Perfect!
29 November 2025
We bought 2 tables from the Leeds shop and took 1 back to the Edgbaston shop. The staff at both were very helpful and I wouldn’t hesitate to purchase from them again or to recommend them to others - 5* service ????
27 November 2025
We visited the Guildford store twice in the last week of November and on both occasions the staff, who were different on both days, were extremely friendly, helpful and efficient. The products are of interesting design, well made and easy to assemble. First class service.
26 November 2025
Had a problem with Futon, popped into store, sent some Photos replacement authorised very quickly.
Replacement arrived within a few days.
The team at York were brilliant as they always are.
19 November 2025
After reading several negative comments regarding delivery and customer service, I was slightly hesitant ordering.. I had absolutely no need to worry, as delivered was as expected, within five day's of placing order, and customer service was spot on.
I purchased three large self assembly pieces, instructions...
7 November 2025
Efficiently delivered.
It would be most helpful if the instructions had clear words explaining how to put it together, not just pictures.
Please do not publish this review.
3 November 2025
I love visiting the Futon Company's Tottenham Court Rd store on my lunch break so I was happy to find that ordering with them online was also a positive experience. Items arrived when they're supposed to, items were lovely and of good quality. Thanks!
1 November 2025
Good quality product, easy to order, but took its time being delivered, considering I am 5 minutes away from the warehouse. It would be perfect if you could pick direct from the warehouse rather than a store.
29 October 2025
Ordered on line which was very straight forward. The delivery was quick and securely wrapped . Delighted with the step up stool very neat and ticks away in a corner but very helpful for those higher kitchen shelves .
5 October 2025
Really love my table I ordered.
Sadly I don't think they stock the product anymore.
Easy to assemble. Delivered promptly. As described. Should last a lifetime.
1 December 2024
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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