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Futon Company
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Excellent
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What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
Futon were very good when I ordered the wrong size Tatami mattress. They came and collected it and delivered the right size, which I paid separately for, I am now just awaiting my refund.
28 November 2025
Okay - info and delivery all good - the coffee table is really nice. It's the stools that got me to bother to write a review. Bought 2 Counta stools from you. I am embarrassed about just how happy I am with them - they are gorgeous.
20 November 2025
Ordered online. Informed of delivery time, phoned when on way. Helpful delivery staff brought heavy furniture in.
Oak flat pack was well made and strong. Better than other companies flat packs that we have bought in past.
Easy to assemble.
Looks nice in hallway. Would buy from there again.
19 November 2025
Was searching for a wallmirror with small shelf within frame. Futon company had a great one in wood at a brilliant price. Collected from a nearby Futon shop. It was full of such amazing and creative pieces. Definitely going back for another look. The item is well made and looks great insitu.
16 November 2025
They were very fast, Diane the sales assistant in the Swiss Cottage shop was very patient and professional, I will buy from them again. Thanks for everything.
12 November 2025
The shop experience was very good and helpful
Delivery came earlier than scheduled company very efficient
The item is perfect for our needs very good quality and easy to put together
Returning for other items
12 November 2025
A friendly team answering any queries satisfactorily without undue sales pitches. Everything arrived as promised, on time and the after care was exceptional.
1 November 2025
I love visiting the Futon Company's Tottenham Court Rd store on my lunch break so I was happy to find that ordering with them online was also a positive experience. Items arrived when they're supposed to, items were lovely and of good quality. Thanks!
1 November 2025
Fantastic in store experience in Norwich. Staff cheery, helpful and knowledgeable on products. Everything delivered on time and all packaged well. No items damaged or in need of replacing. Delivery company not as enthusiastic but they did what was needed and without issue. Will order again.
10 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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