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Futon Company
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What our customers are saying
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
The gentleman who I picked the item up from was friendly , welcoming and helpful. I bought three other stock clearance items from the shop. My flat is now filled with futon shop items as I find them well built, good looking and great value.
26 September 2025
Well over the years I've made several purchases at the Futon Company in Guildford both large and small. I have always found Rosie and Karen so pleasant and helpful and they really know their stock and are able to give excellent advice. I certainly recommend checking out the shop for quality pieces that...
21 September 2025
It's nice to go into a shop and have a discussion about the things that I am interested in buying and the people in Cambridge are very friendly and helpful. It's easy to make mistakes when buying online.
14 September 2025
Bought a lovely mirrored key box after seeing it at my friend’s house. Am delighted with the quality and speed of delivery. I will be checking this companies accessory site in future. Very happy with my purchase.
30 August 2025
Beautifully made piece of furniture in solid oak at a reasonable price. Easy to order online. Hassle-free inexpensive delivery. Relatively simple to assemble. Would highly recommend The Futon Company.
23 August 2025
Delivery was communicated clearly and on time. Items were pretty easy to put together by one person and love the quality any the way they look. Will be looking to buy more from the Futon Company.
20 August 2025
The quality and choice of colour for a new futon cover made for a comforting feel. I bought the futon many years ago and had made my own cover due to a lack of funds. However, this cover was so amazing, I wished I had bought one in the first place. Not only that, but after so many years of good use of...
17 August 2025
Riikka was very helpful.and informative in the East Sheen store and instilled confidence in the Trundle bed and futon sets we bought. Follow up process was smooth and quick, and the two man delivery team were also exceptionally efficient.
Excellent all round service.
13 August 2025
The customer service at The Futon Company in Edinburgh has always been fantastic. I was struggling with back pain from an expensive mattress, but after purchasing one of their futons with a firm side, I've noticed a significant improvement. It's been a game-changer for my back health. Highly recommend!
26 June 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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