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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
I had to order by phone -very helpful service. Quick and efficient delivery service and excellent quality. I've had two Twingle oak sofas in daily use for at least ten years -upgraded them with new covers and under drawers. Perfect!
29 November 2025
I purchased my Futon from the Futon shop in Guildford. I found the assistant very helpful and I was able to find the right futon for me with her guidance and knowledge. The Futon didn't take long to arrive and the quality is superb
18 November 2025
Great delivery. Great furniture. A bit tricky to put together. Needed 100% attention and tools not included in the packet. Instructions not as clear as those from Ikea. But products once assembled are sturdy and beautiful.
16 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
After reading several negative comments regarding delivery and customer service, I was slightly hesitant ordering.. I had absolutely no need to worry, as delivered was as expected, within five day's of placing order, and customer service was spot on.
I purchased three large self assembly pieces, instructions...
7 November 2025
I made my purchase at the Futon shop in Tottenham Court Road, where Antonio served me. I was very impressed with him in terms of how thorough he was when explaining the product choices that are available. He pretty much told me everything I needed to know about the product I was looking at. Also, the...
5 November 2025
Efficiently delivered.
It would be most helpful if the instructions had clear words explaining how to put it together, not just pictures.
Please do not publish this review.
3 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
Love the designs and perfect quality! Always wait for a clearance sale to get fair prices (otherwise its an expensive brand). You can purchase at stores and ask to ship home - which is awesome bc you get to try the furniture before buying (and help the local stores to stay in business).
30 June 2025
Really love my table I ordered.
Sadly I don't think they stock the product anymore.
Easy to assemble. Delivered promptly. As described. Should last a lifetime.
1 December 2024
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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