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Futon Company
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Excellent
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What our customers are saying
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Good experience from telephone advice on what was available to meet my needs to efficient delivery of good quality replacement bedding and covers. Further helped by a sale reduction.
15 May 2026
Service in the Leeds store was, as usual, exemplary.
The delivery was delayed but I was kept informed and the alternative date was achieved on time.
The construction was challenging but the result perfect.
10 May 2026
Fantastic experience. Staff really friendly and professional. Ordered bookshelves over the phone. Very easy and collected from Manchester.
Great service. Thank you Futon ????
30 April 2026
Ordered online. Prompt responses.
Updated delivery information. Kept in the picture. Polite driver.
Looks good. Perfectly adequate for what we need. Value for money.
29 April 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
Great customer service and delivery.
Like the design, material as well the practical side: the table does not occupy lot of space, but can be extended to 170cm and accommodate up to eight people. Not heavy to move around.
26 April 2026
Second futon I bought from the shop. Best investment ever. When this new one ends up worn out , I’ll come to get my third one. It’s the most comfortable bed I’ve ever tried.
23 April 2026
Rosie in the Guildford store was very helpful in making our decision on which futon sofabed to buy - frame, futon, cover etc.
Delivery was quick and self assembly was good - after we studied the instructions several times!
The comfy futon really is comfy and the sofabed looks fabulous. Highly recommended...
20 April 2026
I purchased several pieces of furniture recently from the store on Tottenham Court Road and I couldn't be more appreciative of their help and excellent customer service. Highly recommend that branch and the pieces of furniture are wonderful. Thank you!
16 April 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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