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Futon Company
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Excellent
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What our customers are saying
Humans answer the phone.no musak. Once the phone was not answered but it was end of day and they got back to me with an email within hours (IE out of hours technically)offering to hear more about (a delivery potential snafu mostly me not understanding terms like dispatch etc). They are always reachable,...
3 September 2025
Asher at the Battersea Shop was really helpful. I bought an oak deep picture rail and collected the Admiral folding chair from the store a few days later. Very pleased with both purchases.
28 August 2025
Ordered a bedside table from the Cambridge branch of the Futon Company. Excellent service, from the store and the courier service. Most importantly very pleased with quality of the product.
28 August 2025
The chair I ordered was exactly as described it was sturdy, functional and looks lovely. The delivery was fast and efficient arriving earlier than I thought.
26 August 2025
My order arrived well packed and timely. But more importantly, your customer service team were very helpful and efficient when I had to return 2items. They arranged the collection and responded to my queries very promptly.
Thank you
23 August 2025
The Lofa Sofa futon was delivered very fast and with care. The item is exactly as described, made of very good materials and super practical. It is also very comfortable to sleep or sit on, depending how you use it. I love the fact that it has got straps to hold it together when not in use, it holds...
22 August 2025
Got the Rolly Polly Futon. Really comfy, so easy to set up and store. Lovely quality. Have used mainly to get a good night sleep when the kid needs to sleep in our bed,
21 August 2025
Muswell Hill branch - very efficient and friendly. I needed new covers for my sofa bed and was able to ring up and order, and they arrived a few days later as promised. The covers have completely transformed the sofa and I’m very pleased. Thank you
21 August 2025
Futon has become my favourite furniture store. Items are lovely and designed for small spaces and the staff are the Chiswick brand is friendly and very helpful.
10 August 2025
No issues through out. The bed was easy to put together and very comfy.
The shop assistant who served me in the Bristol store was outstanding. Helpful with a lovely friendly manner.
10 August 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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