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Futon Company
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What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
Delivery, prices and after sales service.
In particular the extraordinary staff at the Manchester Deansgate store who are always so helpful and supportive.
4 December 2025
Futon were very good when I ordered the wrong size Tatami mattress. They came and collected it and delivered the right size, which I paid separately for, I am now just awaiting my refund.
28 November 2025
Great quality, speedy delivery, fantastic packaging - I will keep ordering furniture from you. Thank you for my beautiful new coffee table and plant stand!
26 November 2025
I bought the Cosy - 3 - Seater Sofa Bed Rubberwood (Soft Top) in the sale. It is principally to be used as a bed in my spare bedroom for when my adult kids visit. It is probably the most comfortable sofa-bed I have ever used. Super comfy as a sofa, equally so as a bed. And exceptional value in the sale!...
24 November 2025
Okay - info and delivery all good - the coffee table is really nice. It's the stools that got me to bother to write a review. Bought 2 Counta stools from you. I am embarrassed about just how happy I am with them - they are gorgeous.
20 November 2025
Ordered online. Informed of delivery time, phoned when on way. Helpful delivery staff brought heavy furniture in.
Oak flat pack was well made and strong. Better than other companies flat packs that we have bought in past.
Easy to assemble.
Looks nice in hallway. Would buy from there again.
19 November 2025
Good quality footstool/table bought in the shop, was delivered at a great price too. Easy transaction & friendly lady in the Edinburgh Lothian Road store.
18 November 2025
Lovely staff at Guildford. Rosie was very knowledgeable and pleasant to talk to. The sofa arrived a little later than advised. Also a little more difficult to assemble than advised.
We got there in the end and would suggest a better drawing.
7 November 2025
A friendly team answering any queries satisfactorily without undue sales pitches. Everything arrived as promised, on time and the after care was exceptional.
1 November 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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