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Futon Company
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Excellent
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What our customers are saying
We visited the Finchley road branch on Saturday. Jermaine looked after us for over one hour so we could try the sofa beds first hand and make a well-informed choice. We already have several futon items at home and we've been impressed by their quality. We ended up purchasing a wonderful haiku 2 seater...
24 May 2025
Beautiful products. Great quality. I bought three lamps in the sale, but they were good value at full cost anyway. Staff were extremely helpful and knowledgeable.
23 May 2025
Easy to order - easy to pick up and a very helpful shop assistant in the shop at Guildford. Love the futon cover and cushions - has revived our very old futon!
22 May 2025
Table arrived, delivery great. Only noticed scratch on table top post-assembly. Company really helpful - arranged replacement table top straight away. Really responsive and great customer service. Product looks spot on! Very happy.
20 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
Great product, delivered quickly without problems. A good experience buying direct. Will do this again with other purchases. I'll recommend futon to others and will use them again. thank you
15 May 2025
The products are very well made and stylish. They were both also very easy to assemble.
A good level of information was provided by the Futon Company and the Courier as to when the delivery was to take place. The products were delivered within the specified delivery window, and the courier was friendly...
25 April 2025
Advice in shop was very good and staff very friendly.
Delivery company telephoned to check availability for delivery, then delivered when agreed. They put the futon in the room we requested.
23 April 2025
From ordering through to assembly the experience was good. We collected a double sofa bed from the Plymouth store. The person managing the store helped us load the 40kg box into our camper. Assembled about a week later - the assembly diagram could be improved to provide greater clarity. A diagram for...
17 April 2025
The two items when looked at in the shop in Tunbridge Wells were excellent quality and so we bought them.
They arrived quite soon, with great communication.
Sadly a part of one was damaged, so I contacted the company on the phone. The service was excellent with the lady I spoke with. I'd even go as far...
8 April 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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