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Futon Company
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Excellent
Most Popular
What our customers are saying
Mohamed was truly kind, ultra service orientated and professional. It's a joy to visit the shop, not only for the wonderful, useful items and gifts but for the atmosphere created by the friendliness of Mohamed and the staff.
21 May 2026
Ordered a bedroom suite. Great delivery team, stylish modern product range that is exceptional quality, good customer support. Pricing is sensible. I would order from them again. 5 stars.
17 May 2026
Small household item ordered from Exeter store for London branch due to no in stock in their store at the time. Ordered efficiently with great customer focus and a picked up in London no problem. Battersea store was really helpful when I had difficulties with my phone. Again great customer service....
16 May 2026
Good experience from telephone advice on what was available to meet my needs to efficient delivery of good quality replacement bedding and covers. Further helped by a sale reduction.
15 May 2026
It fits! About 30 years ago I bought a futon from the company which really did a good job. But it needed replacing and my main worry was if everything was the same dimensions. They are! So I now have a lovely comfortable new futon mattress on a solid old frame. Here's to another 30 years!
26 April 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
Really helpful and understanding of why I returned a damaged item. The refund had been received. The staff were polite, diplomatic and friendly. Definitely will return.
21 April 2026
I visited the store in Plymouth to browse your furniture. The staff were helpful when I asked a question and gave me space to look around on my own. I ordered a piece of furniture and collected it from the store later. I am very pleased with the design and quality of the product.
21 April 2026
Very helpful person in the Edinburgh arranged our order and the complicated delivery and the futon when it arrived was very good quality and looks great. Nobody has slept on it yet!
19 April 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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