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Futon Company
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Excellent
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What our customers are saying
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
Good price on demonstrator item in shop which was in good condition and had top spec mattress . Staff were very helpful, pleasant and kept us fully informed.
31 July 2025
Beautiful furniture, superbly made. They combine functional and beautiful brilliantly. Their space saving pieces are ingenious, and even their larger ones, such as drop leaf dining tables, are fantastic. Very reasonably priced too.
27 July 2025
I was told in shop that it was easy to put together! I was warned that it would be heavy However- I was not told that it arrives as a flat pack! It took a long time to put together and I was very disappointed Now it is up I love it !- but I felt that I was lied to and I would have preferred to be able...
25 July 2025
I needed a sofa bed that I could get in my cellar and the Futon pagoda was perfect. The sofa was easy to put together but you do need two people. Very happy with how it looks and the sales person in the Muswell Hill shop was very helpful.
25 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Great quality product (2 Seater Sofa Bed) and exactly what we wanted having researched alternatives.
Very helpful staff in reviewing configuration options (appreciated the flexibility) and a well stocked showroom to help visualise. Ordering and delivery all very smooth. Delighted all round.
12 July 2025
Communication from the company was excellent - acknowledgement of order and its dispatch. My order arrived in a timely manner and the stool was well packed so undamaged. The stool was exactly as described and only took a couple of minutes to attach back section. The storage area has already been...
10 July 2025
Great customer service,product arrived on time,good communication about delivery.Everything fitted together well,clear instructions.Lovely solid wood,no MDF or Chipboard.Looks great,quality product.Very happy,thanks.
9 July 2025
Furniture was well built and reasonably priced. Delivered on time, we had 1 fault with 1 piece of furniture but it was soon remedied with no problem. Would be happy to buy from them again
3 July 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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