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Futon Company
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Excellent
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What our customers are saying
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
Excellent products. So pleased with all the products I ordered. The futon ged is fabulous and mattresses, tatami mats, covers, cushions are amazing quality. Very professional service. A+++
3 October 2025
Everything very good!
I am hopeless with online matters BUT I ordered a mattress in the sale and the website and subsequent service were excellent. The product was described clearly, payment process was smooth and the delivery was far quicker than I had expected. The mattress has already proved invaluable....
2 October 2025
Bought the Oak Switch Sofa Bed from the Tunbridge Wells store recently. Great experience and Maria from the store was incredibly helpful. Got to us out of a tight spot (we needed the bed urgently) and helped us choose a really nice piece of furniture. Bed is very comfortable, guest is happy and the buying...
2 October 2025
The staff I first encountered down in Brighton were very efficient and gave me the right advice about changing my futon for a lighter one. I then dealt with your Manchester office and spoke to James who helped me with my order. Delivery was scheduled on time and I'm very pleased with the product.
26 September 2025
The products at the Futon Company are very good quality and tasteful. The staff are helpful and knowledgeable and keep you up to date with any orders. The store is well laid out and very pleasant to visit.
25 September 2025
The company's furniture and items are designed perfectly well and also Futon is a unique store for the beautiful fabric , and I love the colour they use ..
The wooden furniture are strong and nice too but bit difficult to assmble at home ..
I love the design at swiss cottage store and from time to...
11 September 2025
The chair I ordered was exactly as described it was sturdy, functional and looks lovely. The delivery was fast and efficient arriving earlier than I thought.
26 August 2025
Overall the service was great, within the time frame informed, product arrive in excellent shape, easy to put together and looks great.
We will definitely consider Futon Company for other furniture renewals/replacements
26 August 2025
Delivery was communicated clearly and on time. Items were pretty easy to put together by one person and love the quality any the way they look. Will be looking to buy more from the Futon Company.
20 August 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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