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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
They had the perfect item I needed for a tiny space. The staff was very accomodating and gave me suitable options that made my purchase easy when I was ready.
16 April 2025
Helpful, friendly and professional. Easy to order via the shop. Only downside: the useful hints email arrived a week after the futon. We had already assembled it but it would have been useful to have had the email at the same time as the delivery.
8 April 2025
Another super comfortable futon from you! It's the 3rd futon we've had from you in 25 yrs. The delivery was after the scheduled time, but that's no big deal for me.
7 April 2025
Excellent service as ever. The products are first class and have helped us - certainly not just futons - to be happy with a downsizing move in recent times
4 April 2025
The purchase online was easy to achieve. When I called to pick up my futon the lady at the store was extremely helpful and she assisted me in loading up my purchase into my vehicle, and gave good advice concerning extra purchases to enhance what I bought. The when I assembled my futon at home is was...
2 April 2025
Great quality products, affordable prices. Easy to use site. Have several Futon Co. items in my house they are robust, stylish and modern classics. Delivery is good, items well packed. Our latest delivery of king-size mattress was delivered directly to room upstairs by friendly, helpful and careful...
28 March 2025
Very pleasantly surprised by the service after boycotting the store for the best part of 20 years after having some poor customer service and an email from the ceo calling me a liar. Shame really as I think I’d have had a house full of their stuff. Still water under the bridge and nice staff now working...
26 March 2025
It was lovely to walk into your shop in York and see exactly the small dining table I needed. Ordered, delivery very quickly and I am really pleased with the quality of it. Thank you.
21 March 2025
Great customer service
Bought the trundle bed in February and couple of niggles were resolved by Prisca in customer support with great patience - she is a really good ambassador for the company. I am very pleased with the trundle bed: it is perfect for our extremely small spare room for 2 of the grandchildren...
9 February 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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