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Futon Company
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Excellent
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What our customers are saying
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
I have bought a number of pieces from the Futon Company over the years. Furniture design is simple, elegant and sleek, and well constructed. I bought lean-to shelves so as not to drill holes in the 200 year old walls of my previous house and they worked beautifully. Having now moved into a more modern...
2 May 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
The product was exactly as described. The quality was really good and assembly instructions were clear. Only issue was that the top and bottom sections of the cabinet that I had ordered had the incorrect numbering so I had to take apart and re do. I am very pleased with the small shelf unit and the narrow...
18 April 2025
Bought a bed in a bag and carried it across London on the bus..surprisingly lightweight. So I was very pleased that the mattress is very comfortable so definitely good for my granddaughter staying over, and I might use it myself at a festival or two . ????
18 April 2025
The boxed stacker unit is excellent, fits perfectly into the space I wanted it for and the quality of the product is very very good and at a good price!
17 April 2025
Great experience in the shop, all explained and demonstrated
Delivery was exceptional as had to rearrange but the guys were at our door at 07:30 on delivery day
If I had the need I would buy more!
15 April 2025
The two items when looked at in the shop in Tunbridge Wells were excellent quality and so we bought them.
They arrived quite soon, with great communication.
Sadly a part of one was damaged, so I contacted the company on the phone. The service was excellent with the lady I spoke with. I'd even go as far...
8 April 2025
Staff at the Plymouth Futon Shop couldn't have been more helpful in helping me to choose the Futon that was right for me. Delivery was also straightforward - I was able to change the date by simply sending a text and my Futon arrived next day! I have to say, I would have liked the assembly instructions...
8 April 2025
Another super comfortable futon from you! It's the 3rd futon we've had from you in 25 yrs. The delivery was after the scheduled time, but that's no big deal for me.
7 April 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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