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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
This is the third time I ordered from Futon. Quick easy delivery, including for large items, and all items great quality, easy to put together and looking brilliant.
15 May 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
Cannot fault this Company. Very efficient, delivery within a few days. Kept up to date with time etc. The product we ordered is very high quality, we were so impressed we ordered two more. (Sleepover single futon fold up bed). Very competitively priced too. We can highly recommend.
18 April 2025
After much searching for a table to fit our kitchen that also expands we chose the Delta table with 4 Oak Pass chairs. It took quite a while to assemble everything and needs 2 people as table is solid and heavy. But once ready it is a joy, looks so stylish, excellent quality and seats 4 people easily,...
15 April 2025
Great experience in the shop, all explained and demonstrated
Delivery was exceptional as had to rearrange but the guys were at our door at 07:30 on delivery day
If I had the need I would buy more!
15 April 2025
Great to speak to a real person when you ring up! Especially someone who really knows their products - thanks again Tariq. Goods arrived on time and in good condition. Have bought from this branch before and always been satisfied. I would definitely recommend for value for money and excellent customer...
12 April 2025
In store experience fabulous. Jamie was an absolute star - helpful, knowledgeable and patient. His suggestions worked beautifully and we now have a neat refurbished futon which we are much happier with. I didn’t find the website informative enough.
8 April 2025
Great screen , can’t believe it’s a perfect match with one we bought twenty years ago ! We stupidly got rid of the second one when moving house a few years ago , hence had to buy this one !
Very happy with quality of the Futon screen .
7 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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